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Hospitality

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6 May 2020
Stand up and stand out

In today’s employment market, how do potential applicants stand out from the pile of CVs and applications that have been put in front of some of the most sought after […]

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4 May 2020
Supporting you to keep your customers and workforce safe throughout COVID-19

Our friends at HIT Training have published an e-guide on infection control and safe working. HIT Training understand that you’ll be eager to welcome customers back into your venue as […]

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29 April 2020
Class of 2020 – Join for just £25!

Graduating in 2020? Looking for a successful career in hospitality? Join the Institute with our Class of 2020 £25 offer. Class of 2020 is the Institute of Hospitality membership offer […]

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28 April 2020
Spotlight on Jessica Munt AIH

We shine our spotlight on Jessica Munt AIH, recent winner of the Young Guns 2020 Hospitality Student of the Year competition. Jessica shares her career ambitions and explains why she […]

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24 April 2020
How will hospitality service change post Covid-19?

Post Covid-19 will inevitably change the expectations of the customer in relation to service both before and during service interactions. Graham Hardiman FIH, Managing Partner of The Mystery Partnership, considers […]

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24 April 2020
George Goring OBE FIH 1938-2020 : Obituary

Legendary hotelier George Goring OBE FIH has died aged 81. “George was a great hotelier in the old school style: a true host who exuded joie de vivre. Anybody who […]

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23 April 2020
Marketing to Mitigate the Impact of COVID-19

Cutting marketing budgets during an economic crisis is a knee-jerk reaction for many hotels. But when you cut your advertising, you also cut away your property’s access to the flow […]

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22 April 2020
Evolve your hotel restaurant into a takeaway during the coronavirus lockdown

Conor McCarthy, CEO of online ordering company Flipdish, provides advice on continuing to trade though the coronavirus by transforming into a digital takeaway service. With the coronavirus lockdown keeping the […]

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22 April 2020
Hospitality 4 Heroes Challenge

Many of our Members and Fellows have been seen on social media this week sharing their skills in the #Hospitality4Heroes challenge and raising money in aid of The NHS Charities […]

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21 April 2020
Why Delivering a Customised Guest Experience is More Important Than Ever

Our friends at Amadeus are hosting an Institute of Hospitality webinar on 28 April. We spoke to them about what you can expect from it. It’s an uncertain time to […]

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20 April 2020
Take part in the Pathways to Recovery inquiry

The All Party Parliamentary Group for Hospitality and Tourism has launched its urgent inquiry into the measures that businesses in these two vital sectors of the UK’s economy will need […]

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9 April 2020
Clap for hospital caterers

Applauding the unsung heroes of hospitality Peter Ducker FIH, this week emailed Craig Smith, Chairman of the Hospital Caterers Association with a message of support from all of us at the […]

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