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October 2018

Ships Visit and Lunch: Royal Caribbean International Independence of the Seas

20 October, 2018, 9:00 am - 2:30 pm

Royal Caribbean Cruise Ship ‘Independence of the Seas’ is a Freedom-class ship and has recently undergone a massive multi-million pound refurbishment programme. The ship holds 4,370 passengers and 1,360 crew and is well known to Southampton. The Institute of Hospitality Southern Branch has secured a ships visit for members and guests and [...]

Aspiring Managers Awards

29 October, 2018, 6:30 pm - 9:30 pm
Hotel L’Oscar 2-6 Southampton Row
London, WC1B 4AA United Kingdom
Google Map

A champagne reception to announce this year's winner of the Aspiring Managers Award. Organised by the London Branch of the Institute of Hospitality, this event offers an excellent opportunity to network with hospitality professionals. Alastair Storey OBE FIH, Chairman and CEO of WSH and President of the Institute of Hospitality will be [...]

£45.00 - £65 Find out more
November 2018

An Introduction to the Basics of Sound Revenue Management and KPIs

8 November, 2018, 9:00 am - 5:00 pm
Jurys Inn Edinburgh 43 Jeffrey Street
Edinburgh, EH1 1DH United Kingdom

Course duration: One day Training course content: This highly effective one-day course includes the following key areas and will de-mystify this key area of the business. An introduction to the basics of sound revenue management and KPIs Understanding Demand – what are Demand generators, and how to use data to measure and track [...]

£100 - £110 Find out more

An Introduction to Basic Revenue Management

9 November, 2018, 9:00 am - 12:30 pm
Jurys Inn Edinburgh, 43 Jeffrey Street
Edinburgh, EH1 1DH United Kingdom

Course duration: Half day (AM) Training course content: This highly effective half-day course includes the following key areas and will de-mystify this key area of the business. • An introduction to the basics of sound revenue management and KPIs. • Understanding Demand – what are Demand generators, and how to use data [...]

£65 - £75 Find out more

An Introduction to Basic Revenue Management

9 November, 2018, 1:00 pm - 4:30 pm
Jurys Inn Edinburgh, 43 Jeffrey Street
Edinburgh, EH1 1DH United Kingdom

Course duration: Half day (PM) Training course content: This highly effective half-day course includes the following key areas and will de-mystify this key area of the business. • An introduction to the basics of sound revenue management and KPIs. • Understanding Demand – what are Demand generators, and how to use data [...]

£65 - £75 Find out more

Revenue Leaks – Three Steps to Identify and Repair

13 November, 2018, 3:00 pm - 4:00 pm
Online Webinar Institute of Hospitality, The Counting House, 14 Palmerston Road
Sutton, Surrey SM1 4QL United Kingdom

One boater accidentally leaves the lock paddles up and a stretch of the Kennet and Avon canal is left without water. What if you had these “accidental” leaks in your business leading to revenue and profit drainage? Are you discounting for the wrong reasons? Do you convert all those upselling opportunities? Are [...]

Free - £10 Find out more

Creating the Perfect Business Reputation

27 November, 2018, 3:00 pm - 4:00 pm
Online Webinar Institute of Hospitality, The Counting House, 14 Palmerston Road
Sutton, Surrey SM1 4QL United Kingdom

How did the travel industry allow consumer reviews to replace quality assessment and why now is the time to re-evaluate the importance of professional quality standards? QT discusses their approach to a new, modern approach to quality assessment and why it is back on the consumer agenda as a crucial element of [...]

Free - £10 Find out more
December 2018

How Relevant are Official Star Ratings for Hotels Today?

11 December, 2018, 3:00 pm - 4:00 pm
Online Webinar Institute of Hospitality, The Counting House, 14 Palmerston Road
Sutton, Surrey SM1 4QL United Kingdom

Full details to follow...

Free - £10 Find out more
January 2019

Restaurant Manager of The Year Winner’s Reception

7 January, 2019, 5:00 pm - 8:00 pm
The Savoy, Strand
London, WC2R OEZ United Kingdom

The winner will be announced and presented with their award at the UK Restaurant Manager of the Year 2019 Winner's reception, in front of a highly influential and inspirational audience at a drinks and canape reception at The Savoy, London. Entries are now being invited for the competition. The closing date is [...]

£20 - £35 Find out more

The Foodservice Show

22 January, 2019, 9:00 am - 23 January, 2019, 5:00 pm
The NEC Birmingham, B40 1NT Google Map

The Foodservice Show brings the entire UK Food and Drink industry together for two days of discovery, inspiration, and networking. Food and Drink are at the centre of every great hospitality experience. Customers flock to restaurants, bars, hotels and pubs for the great food and drink available, so it’s important that outlets [...]

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