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Artificial Intelligence in Hospitality – Why Chatbots Should be on Every Hotelier’s Radar
Technology moves quickly. And for hoteliers, knowing what advancements will be beneficial, and those that could prove harmful, can be extremely difficult. No solution currently exemplifies this better than chatbots. The use of artificial intelligence has exploded across other industries, with the majority experiencing the benefits of automating low value tasks in [...]
The Hospitality Industry Panto 2020
The Hospitality Industry’s Pantomime is back – and it’s bigger and better than ever! Springboard Pantomime will be hitting the West End stage with their adaptation of a panto classic – Snow White! Springboard will be taking over London’s Leicester Square Theatre for three spectacular nights: 29, 30 and 31 January 2020. [...]
IoH Sussex Branch Annual Dinner at South Lodge Hotel & Spa
The IoH Sussex Branch invite all Fellows, Members, Associates and guests to join them at their annual dinner taking place at the award-winning country house hotel, South Lodge Hotel & Spa based near Horsham, West Sussex. This stunning hotel has recently opened its doors to a brand new £15m spa with 14 [...]
Midlands Branch Event : How to Develop & Communicate Purpose – The Essential Ingredient to Engagement
Join us for an afternoon of networking and talks which will focus on Employee Engagement and understanding more about how it impacts on the success of your Hospitality business... Firstly, we are excited to welcome Tracey Powiesnik from Core Process, who will talk about 'Purpose', its role in team performance and how [...]
I Ain’t Afraid of No Ghost! Avoid Ghosting and Increase Wedding Show-rounds in 2020
Are you frustrated with sending out replies to couples who enquire only to be ghosted by them? Would you like better engagement from couples and more show round appointments in your diary? Then this webinar will show you the proven methodology on how to "Sell the viewing, not the wedding”.
Midlands Branch AGM
The first IoH Midlands Branch Annual General Meeting will take on 4 February 2020 at 6.15 pm The Midlands Branch of IoH would like to invite you to attend their first Annual General Meeting, taking place at The Belfry Hotel & Resort at 6:15 pm. The meeting follows our networking event [...]
Fellows’ Dinner 2020
Join us for the Fellows' Dinner 2020 at The Savoy London on 5 February, commencing with a champagne reception, followed by a delicious three-course dinner with coffee and wines to complement the menu. All Fellows and their guests are welcome. The champagne reception commences at 7pm with dinner at 7.30pm. Carriages [...]
Security as a New Normality for Hospitality
Parts of the travel industry are required to take security extremely seriously. In the aviation industry, passenger safety and security are all-pervading, even overriding comfort and service. However, in the hotel sector security is prominent. This is curious given that a hotel becomes your home for the duration of your stay and [...]
International Association de la Sommellerie Internationale (ASI) Sommelier Diploma Certification Exam
The International Association de la Sommellerie Internationale (ASI) Sommelier diploma certification exam is being held in the UK on Monday 2 March 2020 in London. Read more about this unique opportunity for UK sommeliers to gain international accreditation. If you have any questions or would like to register your interest, please email [...]
HRC – One Event, Four Shows
The UK’s leading foodservice and hospitality event returns to ExCeL London from 3 to 5 March 2020. Running since 1935, HRC (formerly Hotelympia) is the largest and most prestigious event for the foodservice and hospitality sectors in the UK with an audience of over 21,000 industry professionals in attendance. HRC will provide [...]