Upcoming Events
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Restaurant Manager of The Year Winner’s Reception
Members and non-members are invited to watch the Live Final of this prestigious competition. The winner will then be announced and presented with their award at the UK Restaurant Manager of the Year Winner's reception, in front of a highly influential and inspirational audience at a drinks and canapé reception at The [...]
Master Innholders: The Hotel Leadership Conference 2020
The Master Innholders has launched a new brand for its annual conference – the Hotel Leadership Conference 2020. Formerly known as the ‘General Managers’ Conference’, the new name marks the start of a new era for the leading industry event for senior hotel managers. Tickets are now on sale for the two-day [...]
Artificial Intelligence in Hospitality – Why Chatbots Should be on Every Hotelier’s Radar
Technology moves quickly. And for hoteliers, knowing what advancements will be beneficial, and those that could prove harmful, can be extremely difficult. No solution currently exemplifies this better than chatbots. The use of artificial intelligence has exploded across other industries, with the majority experiencing the benefits of automating low value tasks in [...]
IoH Sussex Branch Annual Dinner at South Lodge Hotel & Spa
The IoH Sussex Branch invite all Fellows, Members, Associates and guests to join them at their annual dinner taking place at the award-winning country house hotel, South Lodge Hotel & Spa based near Horsham, West Sussex. This stunning hotel has recently opened its doors to a brand new £15m spa with 14 [...]
Getting The Most From Your Team
Attend this one day workshop to learn how to give regular feedback and maximise the natural talents of your team. • Giving positive feedback so that it is meaningful and encourages continued good performance • Situational Leadership –how to adapt your style depending on the skill set and motivation of your team [...]
Motivating Your Team
The secret of any business success is to have a team who understand the vision and goals of the business and enjoy coming to work. Using Motivational Maps® as a foundation, this one day workshop will help you: - Understand your key motivators - Identify team motivators - Share the vision and [...]
How to Develop & Communicate Purpose – The Essential Ingredient to Engagement
Join us for an afternoon of networking and talks which will focus on Employee Engagement and understanding more about how it impacts on the success of your Hospitality business... Firstly, we are excited to welcome Tracey Powiesnik from Core Process, who will talk about 'Purpose', its role in team performance and how [...]
I Ain’t Afraid of No Ghost! Avoid Ghosting and Increase Wedding Show-rounds in 2020
Are you frustrated with sending out replies to couples who enquire only to be ghosted by them? Would you like better engagement from couples and more show round appointments in your diary? Then this webinar will show you the proven methodology on how to "Sell the viewing, not the wedding”.
Fellows’ Dinner 2020
Join us for the Fellows' Dinner 2020 at The Savoy London on 5 February, commencing with a champagne reception, followed by a delicious three-course dinner with coffee and wines to complement the menu. All Fellows and their guests are welcome. Fellows' tickets are available at a discounted price of £109 inc. [...]
HRC – One Event, Four Shows
The UK’s leading foodservice and hospitality event returns to ExCeL London from 3 to 5 March 2020. Running since 1935, HRC (formerly Hotelympia) is the largest and most prestigious event for the foodservice and hospitality sectors in the UK with an audience of over 21,000 industry professionals in attendance. HRC will provide [...]