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Ships Visit and Lunch: Royal Caribbean International Independence of the Seas
Royal Caribbean Cruise Ship ‘Independence of the Seas’ is a Freedom-class ship and has recently undergone a massive multi-million pound refurbishment programme. The ship holds 4,370 passengers and 1,360 crew and is well known to Southampton. The Institute of Hospitality Southern Branch has secured a ships visit for members and guests and [...]
Aspiring Managers Awards
A champagne reception to announce this year's winner of the Aspiring Managers Award. Organised by the London Branch of the Institute of Hospitality, this event offers an excellent opportunity to network with hospitality professionals. Alastair Storey OBE FIH, Chairman and CEO of WSH and President of the Institute of Hospitality will be [...]
An Introduction to the Basics of Sound Revenue Management and KPIs
Course duration: One day Training course content: This highly effective one-day course includes the following key areas and will de-mystify this key area of the business. An introduction to the basics of sound revenue management and KPIs Understanding Demand – what are Demand generators, and how to use data to measure and track [...]
An Introduction to Basic Revenue Management
Course duration: Half day (AM) Training course content: This highly effective half-day course includes the following key areas and will de-mystify this key area of the business. • An introduction to the basics of sound revenue management and KPIs. • Understanding Demand – what are Demand generators, and how to use data [...]
An Introduction to Basic Revenue Management
Course duration: Half day (PM) Training course content: This highly effective half-day course includes the following key areas and will de-mystify this key area of the business. • An introduction to the basics of sound revenue management and KPIs. • Understanding Demand – what are Demand generators, and how to use data [...]
Revenue Leaks – Three Steps to Identify and Repair
One boater accidentally leaves the lock paddles up and a stretch of the Kennet and Avon canal is left without water. What if you had these “accidental” leaks in your business leading to revenue and profit drainage? Are you discounting for the wrong reasons? Do you convert all those upselling opportunities? Are [...]
Creating the Perfect Business Reputation
How did the travel industry allow consumer reviews to replace quality assessment and why now is the time to re-evaluate the importance of professional quality standards? QT discusses their approach to a new, modern approach to quality assessment and why it is back on the consumer agenda as a crucial element of [...]
How Relevant are Official Star Ratings for Hotels Today?
Full details to follow...
Restaurant Manager of The Year Winner’s Reception
The winner will be announced and presented with their award at the UK Restaurant Manager of the Year 2019 Winner's reception, in front of a highly influential and inspirational audience at a drinks and canape reception at The Savoy, London. Entries are now being invited for the competition. The closing date is [...]
The Foodservice Show
The Foodservice Show brings the entire UK Food and Drink industry together for two days of discovery, inspiration, and networking. Food and Drink are at the centre of every great hospitality experience. Customers flock to restaurants, bars, hotels and pubs for the great food and drink available, so it’s important that outlets [...]