1.1 Introduction. This document sets out the terms and conditions which will govern the contractual relationship or agreement (“Agreement”) between you (“you”, “your” or “Buyer”) and Institute of Hospitality (“IOH” or “we”, “our”or “us”) which you will be deemed to have agreed to be bound by when visiting, using or buying from our “Institute of Hospitality” website (the “Website”). We strongly recommend that you read and understand this Agreement, and in any event by continuing to purchase from our Website you will be bound by this Agreement.
1.2 Modification. If we decide to amend, alter or otherwise change the terms of the Agreement, we shall notify you by posting a revised version of the Agreement on the Website and which shall automatically take effect and replace the terms of the Agreement upon the later of (a) your next use of the Website; or (b) seven days after it is posted on the Website. Your continued use of the Website will constitute your acceptance of the revised Agreement. If you do not agree with the terms of this Agreement or any revised version of this Agreement, do not continue to use the Website.
1.3 About Us. Institute of Hospitality is the world’s leading professional body for managers – and aspiring managers – working in the hospitality, leisure and tourism industries. Our registered address is:
Institute of Hospitality
The Counting House
14 Palmerston Road
Tel.: +44 (0)20 8661 4900
Please note that all support enquiries should be addressed in writing to our postal address or email address.
2.1 Declaration By agreeing to the Terms and Conditions you certify that the statements contained in the application are true. You agree that in the event of your election to any membership grade, you will be governed by the Memorandum and Articles of the Institute of Hospitality and you will advance the objectives of the Institute as far as lies in your power.
2.2 Termination of membership In the event of wishing to terminate your membership, you will submit your resignation in writing to the Institute, and after payment of any arrears that may be due from you at the time and return of your membership certificate and card, which you recognise to be the property of the Institute of Hospitality, you will have no further obligation.
3. Electronic Privacy
3.2 Email Communication. By becoming a member you agree to receive emails from the Institute of Hospitality relating to activities and benefits provided by the Institute until and unless you opt out of receiving specific category of emails. Detailed below are examples of the type of emails you may receive from the Institute of Hospitality.
- Information about your membership, benefits and subscription
- Monthly e-Newsletter
- Event information organised by the Institute and its Branches
- Industry event updates
- Membership offers and marketing material
- Other general information that we think is beneficial to you
Your email address will not be passed on to third parties for commercial use. All communication from the Institute of Hospitality contains an option to opt out of receiving further emails in the specified category.
4. Liability and Indemnification
4.1 Liability. We accept liability for any losses you suffer only up to a maximum amount of the value of the product plus any VAT which you have paid in respect of any transaction. We will not be responsible for any indirect losses including consequential, exemplary, special or punitive damages, including lost opportunities or loss of profits even if we have been advised of the possibility of such damages.
5.1 True information. You represent and warrant that the information you have submitted to us in your registration or order is true, accurate and complete. You agree not to use false names or addresses, or any other false information, in using the Website.
5.2 Legal Compliance. You represent and warrant that, during any interaction with the Website you will comply with all applicable local, regional, national and international laws. You also represent and warrant that you are 18 or over and therefore able to enter into legally binding contracts.
6.1 Copyright. The content and software on this site is the property of Institute of Hospitality and/or its suppliers and is fully protected by UK and international worldwide trademark and copyright law. You may visit the Website and make a copy of pages on this Website for your personal non commercial use only. You may not without our permission reproduce, edit, publish or transmit any of the contents of this Website.
7. Other Terms
7.1 Jurisdiction. This Agreement is governed by and construed in accordance with the laws of England and Wales. You agree, as we do, to submit to the non exclusive jurisdiction of the English Courts.
7.2 Notices. Except as expressly stated otherwise, all notices should be sent to the Institute of Hospitality, The Counting House, 14 Palmerston Road, Sutton, Surrey, SM1 4QL, United Kingdom. Except as expressly stated otherwise, all notices to you shall be sent to the email address you provided to us during the registration process. Such notice shall be deemed as given one business day after the email is sent.