Yukari Iguchi FIH, Academic Lead for Hospitality at the University of Derby Online Learning tells us more. At the point of writing this article, we are in an unprecedented time […]
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The Wine & Spirit Education Trust (WSET), the world’s largest global provider of wine, spirits and sake qualifications, has announced that it is introducing online exams for its English language […]
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The Hotels Sector has proved remarkably resilient in recent years but now faces its most daunting challenge. Having coped with the worst impacts of the financial crisis of 2007/08 by […]
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While countless trips had to be cancelled because of COVID-19, recent consumer surveys show that people will want a chance to make up for those missed travel opportunities after the […]
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To coincide with Mental Health Awareness Week 2020, Lindsey Appleby-Flynn, Mental Health Expert for HIT Training and Connect2Care shares her tips on supporting mental health during lockdown. Our daily lives, work […]
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People will always remember how you treat them when times are tough. Right now, the hospitality industry is challenged with continuing service with a smile during this pandemic – even […]
Read More The Wine & Spirit Education Trust (WSET), the world’s largest global provider of wine, spirits and sake qualifications, has announced that it is fast-tracking its investment plans for online delivery […]
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Uncertainty may be the ‘new normal’ for the hospitality and catering sector, but one thing employers can be sure of is that post lockdown, the greatest luxury in hospitality will […]
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Our friends at SiteMinder have compiled learnings from across the globe so you can have information that offers immediate recommendations for the questions you have today, and practical plans to prepare […]
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Richard Lee FIH, General Manager of Hilton Garden Inn London Heathrow Airport reflects on the decision to stay open through lockdown, and shares his experience of the operational changes that […]
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We talk to Michael Burke from Embrace Resilience about ways to tackle fear and uncertainty We didn’t need COVID-19 to remind us that we live in a highly complex and […]
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Michels & Taylor have launched and shared with the industry their Hotel Re-Opening Plan, in the hope that it will help the sector prepare for when restrictions are relaxed. No […]
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