Create a contactless guest journey for your hotel using digital touchpoints
Use the latest in hotel technology to create digital touchpoints for your guests, make them feel safe and comfortable, provide personalised service and implement new hygiene protocols… say our friends […]
2 July 2020
Another brand new e-book for our Members from Amadeus
The second book in the Hospitality Recovery series of e-books from Amadeus: The Hierarchy of Needs, Understanding Motivations of the Future Hotel Employee and Guest is now available to download. […]
1 July 2020
What you’ll find in your summer issue of HQ Magazine!
HQ Editor Catherine Chetwynd talks to us about some of the articles included in the new HQ Magazine. Webinars and virtual meetings have become the norm since the UK and […]
29 June 2020
Coronavirus Aware module for hospitality industry
Direction Training Associates offer new Coronavirus Aware module for Hotels, Bars and Restaurants. Coronavirus Aware has been developed by learning specialists Direction Training Associates in response to the needs of hospitality industry […]
29 June 2020
Hotel Industry Welcome Back Strategy Review
Jayanti Jayanti, Lecturer in Hospitality Management at the University of West London reports on the welcome back strategies from hotel brands globally. As we welcomed in 2020, many of us […]
25 June 2020
New Management Guide – Rebuilding Trust with our Customers and Colleagues
We are delighted to announce the publication of a brand new Management Guide for our Members – Rebuilding Trust with our Customers and Colleagues. To coincide with the Government’s announcement […]
24 June 2020
Are Your Guests Confident that You are Safe to Re-Open?
We spoke to our friends at Global Secure Accreditation to find out more. No sooner than we witnessed the dawn of 2020, hotels were confronted with a new and most […]
23 June 2020
Housekeeping COVID-19 Secure Toolkit
The UK Housekeepers’ Association (UKHA) has launched a new ‘Housekeeping COVID-19 Secure Toolkit’, developed through a strategic partnership with Umbrella Training. The toolkit has been designed to provide an industry-wide […]
23 June 2020
Hospitality industry re-opening announcement
Following today’s announcement on hospitality re-opening in England in July, our Chief Executive, Peter Ducker FIH shares his thoughts on this news. Watch the video message by selecting the image. […]
To coincide with our webinar; During Furlough and Beyond, Davenport Solicitors have provided this FAQ to help explain how the furlough scheme will work after 31 July 2020. What are […]
17 June 2020
AA launches COVID CONFIDENT scheme to support hospitality sector
The AA has today announced that it is launching a new COVID CONFIDENT assessment scheme to support the hospitality industry in re-establishing and rebuilding consumer confidence as the UK prepares […]
15 June 2020
Spotlight on Rockliffe Hall Five Star Hotel and Golf Resort
We spoke to Jason Adams, Managing Director of Rockliffe Hall Five Star Hotel and Golf Resort on their exciting plans for reopening. Tell us more about Rockliffe Hall and the facilities […]
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