Business Partner News | ‘Shaping Tomorrow’ theme for Independent Hotel Show
The Independent Hotel Show, in partnership with James Hallam Insurance Brokers, has announced ‘Shaping Tomorrow’ as the theme of its 2026 edition, taking place at Olympia London on 5–6 October. […]
4 September 2026
Business Partner News | Independent Hotel Show unveils future-focused programme for boutique hoteliers
Our business partner, Independent Hotel Show, in partnership with James Hallam Insurance Brokers, has unveiled its 2026 seminar programme, bringing together leading hoteliers and experts from across hospitality, design, technology, […]
21 May 2026
Frontline Focus | How can I gain authority without being too “bossy”?
Frontline Focus, part of our 2026 Year of Excellence, asks the questions that matter most to people working on the front line of hospitality. For our May Frontline Focus, we […]
21 April 2026
Frontline Focus | What’s the easiest way to forecast my team’s performance?
Frontline Focus, part of our 2026 Year of Excellence, asks the questions that matter most to people working on the front line of hospitality. For our April Frontline Focus, we […]
19 March 2026
Frontline Focus | What tech tools are reshaping hospitality training right now?
At the beginning of this year, as part of our 2026 Year of Excellence, we launched our new Frontline Focus initiative, asking the questions that matter most to people working […]
10 March 2026
A letter from our CEO
A Reflection on Public Benefit – A Letter from Our CEO, Robert Richardson FIH. Over recent weeks, I have been reflecting on what public benefit truly means in the context […]
19 February 2026
Frontline Focus | What’s a simple way to start improving our team culture?
Last month, as part of our 2026 Year of Excellence, we launched our new Frontline Focus initiative, asking the questions that matter most to people working on the front line […]
22 January 2026
Frontline Focus | What Leadership Skills will be Most in Demand in 2026?
This month, as part of our 2026 Year of Excellence, we launched our new Frontline Focus initiative, asking the questions that matter most to people working on the front line […]
22 October 2025
GenZ: Reshaping Recruitment and Retention in UK Luxury Hospitality
A recent study conducted by Bournemouth University, reveals how Generation Z (GenZ) is transforming recruitment, selection, and retention practices in the UK luxury hotel sector. The GenZ Effect By 2030, […]
16 September 2025
Bath Research Explores Power of Online Reviews
The findings of the research conducted by Dr Li Li, Reader in Management from Bath Spa University Business School, into how to ‘Shape the Future of Bath’s Visitor Economy and Unlock […]
21 May 2025
Independent Hotel Show 2025 – Redefining Luxury
The Independent Hotel Show, the business event for luxury and boutique hoteliers taking place on 6-7 October at Olympia, will explore the theme of Redefining Luxury. Glenn Wallace, Event Manager […]
24 June 2024
Above & Beyond White Paper published on ‘AI: But not as we know it!’
The latest Above & Beyond White Paper is published today and captures the insightful live panel discussion on ‘AI: But not as we know it!‘, held at the Above & […]
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