Some restaurants are starting to follow more closely the dynamic pricing practices used by airlines and hotels. Dora Furman reports Consumers are most familiar with the use of dynamic pricing […]
25 June 2018
Institute of Hospitality Awards 2018 Winners
More than 280 hospitality professionals came together this June to celebrate the very best in people development at the Institute of Hospitality Annual Dinner & Awards. Talent Development Team of […]
1 June 2018
“My chocolate mission to Haiti”
David Greenwood-Haigh FIH, owner and chocolatier at Coeur de Xocolat in Wakefield, Yorkshire, recently returned from Haiti, one of the world’s poorest countries and a small exporter of fine cocoa. […]
29 May 2018
The remarkable rise of Starbucks in China
Our man in Shanghai, Alan Hepburn FIH, provides an analysis of Starbucks’ expansion in China, a country with no tradition of coffee-drinking. What lessons are there for other western businesses […]
29 May 2018
Recruiting for a major new opening
How do you plan and execute a recruitment campaign for a high-profile new hotel business? Directors of people development at the Principal Hotel London, Sean Wheeler MIH and Melanie Price, […]
18 April 2018
HQ explores the talent pipeline
Your latest issue of HQ (second quarter 2018 issue 48) is landing on UK doormats this week. It explores the talent pipeline from a number of perspectives. Where is our […]
26 March 2018
Gender balanced management teams make for safer and more engaged employees, Sodexo study finds
Study of 50,000 Sodexo employees finds teams with gender diversity achieve better results across the board International services company Sodexo has found teams managed by a balanced mix of […]
9 March 2018
35 of UK’s Top 100 restaurant groups now loss-making – up 75% in just a year
Oversaturated market, minimum wage hike put pressure on restaurants Another minimum wage rise just weeks away 35 of the UK’s Top 100 restaurant groups are now loss-making, up 75% from […]
9 March 2018
How restaurants are reacting to Vegetarian Month
March is vegetarian month. Recent news shows that an estimated 29% of evening meals in the UK are vegetarian or vegan. These numbers only seem to be increasing, but just […]
8 March 2018
Quotas for female managers?
On International Women’s Day (8 March), Serena von der Heyde FIH MI makes the case for affirmative action to achieve greater diversity in the boardrooms of the hospitality industry Like […]
2 February 2018
Food additives are a cause of obesity, says Mike Duckett MBE FIH
The hospitality industry has a responsibility to promote healthy eating habits, writes Mike Duckett MBE FIH, the ambassador for good hospital food and the former award-winning head of catering at […]
23 January 2018
25th Hotel General Managers’ Conference celebrates ‘The Spirit of the Time’
Over 470 hotel professionals gathered at the De Vere Grand Connaught Rooms, London, on 15 and 16 January for the 25th Hotel General Managers’ Conference. The sold-out event, entitled ‘The […]
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