Applauding the unsung heroes of hospitality Peter Ducker FIH, this week emailed Craig Smith, Chairman of the Hospital Caterers Association with a message of support from all of us at the […]
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We spoke to Jon Prete, Marketing Manager at Enhance who gave us some procurement tips for hospitality establishments during the coronavirus crisis. Five things procurement managers are doing now: A […]
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Here are 3 specific ways your CRM can help you navigate a crisis by personalising communications and demand engagement. 1. Update Guests on Safety & Security Information Effective communications with […]
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The following programmes were submitted by The Clink Charity for formal endorsement by the Institute of Hospitality: Foundation Certificate – Front of House Foundation Certificate – Kitchen Certificate – Front […]
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A range of jurisdictions are considering repurposing sites to be used as hospitals for low-risk patients or to house healthcare staff. If you hold or operate such premises please consider […]
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Have you experienced the impact of changes imposed by the hotel booking giants? Expedia and Booking.com are under scrutiny by the UK competition regulator over whether consumer-friendly changes to booking conditions due […]
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We turn our spotlight on Adrian Pym MIH, Food and Beverage Manager at Southport and Ainsdale Golf Club on Merseyside Tell us more about your current role and workplace I am […]
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Coronavirus has wreaked considerable damage upon the world’s economy, not least the hospitality sector. Gareth Ogden, Partner at haysmacintyre talks to us about how you can help your business recover. […]
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A brand new Management Guide is available to download via our app IoH Connect and our website as of today. Along with our friends at Davenport Solicitors, we’ve put together […]
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Gareth Ogden, Partner at haysmacintyre comments on the UK Government announcements offering additional support to hospitality businesses grappling with the financial effects of the coronavirus. Whilst the headline measures are […]
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Our industry has never, in peacetime, faced such a large challenge, and my colleagues and I want to send a message of support to all of our members, whether you […]
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Students from South and City College checked into Holiday Inn Birmingham City Centre to gain hands-on experience of what a career in hospitality can offer. A group of 19 from the college’s […]
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