This month’s book of the month is called ‘Fresh Customer Service: Treat the Employee As No. 1 and the Customer As No. 2 and You Will Get Customers for Life.’ […]
Read More
Our latest CPD white paper, ‘Navigating Economic Challenges,’ sponsored by CHME and based on the round table discussion held at Newcastle Airport Aspire Lounge, UK, has been released today and […]
Read More
A brand new White Paper has been published today. ‘Creating opportunities for those with disabilities‘ is the outcome of a round table discussion which took place at Passion4Hospitality, in London. […]
Read More
This month’s newly purchased book of the month is called The Spirit of Hospitality: How to add the missing ingredients your business needs. The Spirit of Hospitality by Larry Stuart, […]
Read More
The Institute’s White Paper on ‘Tips, Tronc and Gratuities: How to navigate the new legislation’ has been published today. The paper shares the knowledge and insights captured during a panel […]
Read More
A brand new White Paper has been published today. ‘How can Scottish hospitality attract a skilled and committed labour force?‘ was the outcome of a round table discussion in Edinburgh, […]
Read More
‘Marketing for when the going gets tough’ written by the Institute’s Kim Bailey MIH, has been published exclusively for members from today. In our all new IoH Broadsheet, now written […]
Read More
This month’s newly purchased book of the month is called Team Leadership: Theories, Tools and Techniques If you’re a team leader asking the question: How do I make my team […]
Read More
The Institute’s CPD White Paper, in collaboration with our Business Partner Workday, ‘Optimising the front-line worker and how does AI free up time to help the front-line worker?’ has been […]
Read More
Institute of Hospitality Magazine editor, Catherine Chetwynd MIH, tells us what to expect in the latest issue… In this issue we have done justice to education, looking at the provision […]
Read More
The latest Round Table CPD white paper, in collaboration with Bolsius Professional, on ‘The Artistry of Ambience: Ideas, Innovation and Inspiration’, which captured the round table discussion held at Como […]
Read More
This month’s newly purchased book of the month is called The Triumphant Team: 40 Dynamic Practices to Transform Any Team In The Triumphant Team, leading team psychologist Dr Declan Woods […]
Read MoreYour business card may take a moment to be generated. You can save your business card by right clicking -> save image as, or holding down on the image on your phone.
