‘The Importance of Emotional Intelligence in the Age of AI in Hospitality’, written by hospitality consultant and mentor Sara Bennett MIH, has been published today, exclusively for our members. In […]
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September’s e-book of the month is: ‘Workshop Culture: A Guide to Building Teams That Thrive’ by Alison Coward. Workshop Culture explores how great workshops can inspire happier, more engaged and […]
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August’s e-book of the month is: ‘Where Two or Three Are Gathered: Why Humility Is Good for Business’ by Robert L. Wahlstedt. Where Two or Three Are Gathered: Why Humility […]
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A new CPD white paper, ‘The Sound of Hospitality: Sound, Music and the Guest Experience‘, supported by CGA Integration and based on the round table discussion held at the Strand Palace […]
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‘The Commercial Case for Constructive Optimism’ written by podcaster and MC, Phil Street FIH, has been published today exclusively for Institute of Hospitality members. Find out why Phil thinks that: […]
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July’s e-book of the month is: ‘The FUD Factor: Overcoming Fear, Uncertainty & Doubt to Achieve the Impossible’ by Brendan P. Keegan. The FUD Factor: Overcoming Fear, Uncertainty & Doubt […]
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Pub & bar operators in the UK have experienced a welcome boost to bookings since the start of the FIFA World Cup. Bookings were 293% higher for the first England […]
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June’s e-book of the month is: ‘Gravitas: Timeless Skills to Communicate with Confidence and Build Trust’ by Louise Mahler. Gravitas: Timeless Skills to Communicate with Confidence and Build Trust uses […]
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A new CPD white paper, ‘Beyond Tartan and Shortbread: Leading Scottish hospitality Through Legacy, Localism and Larder‘ sponsored by Compass Group and based on the round table discussion held at […]
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Mental Health Awareness Week 2026 begins today (11 May), and at a time when many hospitality businesses continue to face difficult trading conditions, workforce pressures and redundancies, the Institute’s Mental […]
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‘Behind the Lights: The Hidden Emotional Labour Powering Nightlife’, written by Michael Kill FRSA FIH, has been published exclusively for Institute of Hospitality members. In this month’s IoH Broadsheet, Michael […]
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May’s e-book of the month is: ‘Don’t Fear the Spreadsheet: A Beginner’s Guide to Overcoming Excel’s Frustrations’ by Tyler Nash, Bill Jelen, Kevin Jones, and Tom Urtis. Don’t Fear the […]
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