IoH Broadsheet | The Importance of Emotional Intelligence in the Age of AI in Hospitality
‘The Importance of Emotional Intelligence in the Age of AI in Hospitality’, written by hospitality consultant and mentor Sara Bennett MIH, has been published today, exclusively for our members. In […]
1 September 2026
September e-Book of the Month | Workshop Culture
September’s e-book of the month is: ‘Workshop Culture: A Guide to Building Teams That Thrive’ by Alison Coward. Workshop Culture explores how great workshops can inspire happier, more engaged and […]
3 August 2026
August e-Book of the Month | Where Two or Three are Gathered
August’s e-book of the month is: ‘Where Two or Three Are Gathered: Why Humility Is Good for Business’ by Robert L. Wahlstedt. Where Two or Three Are Gathered: Why Humility […]
16 July 2026
IoH White Paper published: ‘The Sound of Hospitality’
A new CPD white paper, ‘The Sound of Hospitality: Sound, Music and the Guest Experience‘, supported by CGA Integration and based on the round table discussion held at the Strand Palace […]
7 July 2026
IoH Broadsheet | The Commercial Case for Constructive Optimism
‘The Commercial Case for Constructive Optimism’ written by podcaster and MC, Phil Street FIH, has been published today exclusively for Institute of Hospitality members. Find out why Phil thinks that: […]
1 July 2026
July e-Book of the Month | The FUD Factor
July’s e-book of the month is: ‘The FUD Factor: Overcoming Fear, Uncertainty & Doubt to Achieve the Impossible’ by Brendan P. Keegan. The FUD Factor: Overcoming Fear, Uncertainty & Doubt […]
29 June 2026
Business Partner News | Bookings surge for World Cup matches
Pub & bar operators in the UK have experienced a welcome boost to bookings since the start of the FIFA World Cup. Bookings were 293% higher for the first England […]
1 June 2026
June e-Book of the Month | Gravitas
June’s e-book of the month is: ‘Gravitas: Timeless Skills to Communicate with Confidence and Build Trust’ by Louise Mahler. Gravitas: Timeless Skills to Communicate with Confidence and Build Trust uses […]
1 June 2026
IoH White Paper published: ‘Beyond tartan and shortbread’
A new CPD white paper, ‘Beyond Tartan and Shortbread: Leading Scottish hospitality Through Legacy, Localism and Larder‘ sponsored by Compass Group and based on the round table discussion held at […]
11 May 2026
Mental Health at Work toolkit to support Hospitality Industry
Mental Health Awareness Week 2026 begins today (11 May), and at a time when many hospitality businesses continue to face difficult trading conditions, workforce pressures and redundancies, the Institute’s Mental […]
5 May 2026
IoH Broadsheet | Behind the Lights: The Hidden Emotional Labour Powering Nightlife
‘Behind the Lights: The Hidden Emotional Labour Powering Nightlife’, written by Michael Kill FRSA FIH, has been published exclusively for Institute of Hospitality members. In this month’s IoH Broadsheet, Michael […]
1 May 2026
May e-Book of the Month | Don’t Fear the Spreadsheet
May’s e-book of the month is: ‘Don’t Fear the Spreadsheet: A Beginner’s Guide to Overcoming Excel’s Frustrations’ by Tyler Nash, Bill Jelen, Kevin Jones, and Tom Urtis. Don’t Fear the […]
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