Join Us

November e-Book of the Month | How to Succeed with People

3 November 2026

Great hospitality is built on great people skills.

This month’s Book of the Month is How to Succeed with People: Remarkably easy ways to engage, influence and motivate almost anyone by international bestselling author Paul McGee.

He shares practical, down-to-earth advice to help hospitality professionals communicate more effectively, build stronger relationships and become more confident leaders.

Things you’ll learn:

  • How to hold people’s attention when communicating
  • How to listen and respond effectively to others
  • How to approach complaints and difficult conversations
  • How to give meaningful compliments and praise
  • How to navigate interviews, networking events and challenging workplace situations

Whether you’re leading a team, managing guest relationships or developing your career, this engaging guide offers valuable techniques to help you work better with people and make a positive impact.

The IoH Library is free for IoH members to access and contains a vast selection of e-Books, journals, and audiobooks covering hospitality, leisure, tourism, career development, business, and people management. Using the library counts towards your CPD activity.

ENTER THE IoH LIBRARY HERE.

Share this Article
Become a Member

Be part of our well-respected network, get trusted advice and take a positive approach to your learning and development.

Log in to your account

[nextend_social_login login=1]
Not A Member Yet? Join Us

Your business card may take a moment to be generated. You can save your business card by right clicking -> save image as, or holding down on the image on your phone.