Facilitated by Aymen Fetouak MIH, the Institute’s Head of Professional Development, the white paper brings together hospitality professionals from across the sector to explore how sound and music can shape the guest experience, support employee wellbeing, and become a strategic part of hospitality design and operations.
The discussion examines the challenges facing operators, from inconsistent sound design and unclear governance to limited staff training, while highlighting practical solutions to help hospitality businesses create more engaging, memorable, and commercially successful guest experiences using sound.
Involved in the discussion were:
The Institute of Hospitality CPD Round Tables are designed to bring Institute members and the wider hospitality community together to discuss regional challenges and produce a white paper on specific topics that present a problem, alongside possible solutions.
The IoH CPD Round Tables are held nationally across the UK and outside London, allowing IoH members to participate in critical discussions.
Special thanks to our Business Partner CGA Integration and The Strand Palace Hotel for hosting our latest round table.
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