Why Delivering a Customised Guest Experience is More Important Than Ever
Our friends at Amadeus are hosting an Institute of Hospitality webinar on 28 April. We spoke to them about what you can expect from it. It’s an uncertain time to […]
8 April 2020
How to Lean on Your CRM During Tough Times
Here are 3 specific ways your CRM can help you navigate a crisis by personalising communications and demand engagement. 1. Update Guests on Safety & Security Information Effective communications with […]
1 April 2020
Spotlight on Adrian Pym MIH
We turn our spotlight on Adrian Pym MIH, Food and Beverage Manager at Southport and Ainsdale Golf Club on Merseyside Tell us more about your current role and workplace I am […]
31 March 2020
Coronavirus: how to help your business come out the other side
Coronavirus has wreaked considerable damage upon the world’s economy, not least the hospitality sector. Gareth Ogden, Partner at haysmacintyre talks to us about how you can help your business recover. […]
26 March 2020
How to keep your team motivated and productive in self-isolation
Our friends at Planday have talked to us about motivating your team during self isolation and lockdown. We are nearly at the end of week one of lockdown in the […]
20 March 2020
New Management Guide – Coronavirus: Employment and HR Law FAQs
A brand new Management Guide is available to download via our app IoH Connect and our website as of today. Along with our friends at Davenport Solicitors, we’ve put together […]
2 March 2020
Spotlight on: Nicola Forshaw FIH – Director of Human Resources, The Landmark London
To celebrate International Women’s Day this coming Sunday, we decided to shine our spotlight on one of our female Fellows, Nicola Forshaw FIH and talk to her about what it’s […]
24 February 2020
Member Spotlight – Brenda Collin
We shine our Member Spotlight on Brenda Collin, Managing Director of Preferred Hotels Tell us more about Preferred Hotels and your role there Preferred Hotels & Resorts is the world […]
3 February 2020
Spotlight on Katie Booth AIH – Amaris Hospitality’s first graduate management trainee
Katie Booth AIH is Amaris Hospitality’s first Graduate Management Trainee. Here she reflects on her first year of working for Amaris Hospitality. What was it that attracted you to the […]
30 January 2020
Spotlight on Daniel Greenock, Winner of Restaurant Manager of the Year 2020
We caught up with Daniel Greenock of Strathearn at Gleneagles Hotel, fresh from his win at RMOY 2020! Where are you currently working and what is your role? I am currently […]
7 January 2020
Daniel Greenock named 2020 UK Restaurant Manager of the Year
Daniel Greenock from The Strathearn at Gleneagles Hotel in Perthshire has been named 2020 Restaurant Manager of the Year. The result was announced at a sold-out awards ceremony run by […]
13 December 2019
Why investing in developing great teams and leadership is the key to success
If you’re serious about achieving great things in your hospitality business, you need great teams and great leadership. Adam Rowledge FIH will be sharing how to achieve measurable success in […]
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