Time for your annual check up of knowledge, skills and competencies
As we move on into 2021 – at the strangest of all times – it is good to reflect on our achievements over the last year – there will have […]
26 November 2020
Communicating effectively with customers during the Covid pandemic
Moving forward from a crisis can seem daunting but in terms of recovering your reputation the key is to talk. Content might be king but engagement is queen. Lorraine Bryant, […]
19 November 2020
Meet Peter Avis MIH
We talked to Peter Avis MIH, General Manager of Galvin at Windows at the London Hilton on Park Lane. Peter was recently appointed to the Institute of Hospitality Supervisory Board. […]
5 November 2020
New Management Guide on technology in Hospitality
We are very pleased to announce the publication of another new Management Guide; Facing the future: Developing as hospitality leaders and technology adoption. Our friends at Lolly have written this fantastic […]
2 November 2020
How do you market your hospitality experience through a lockdown and beyond?
Our marketing webinars always prove popular with our members and this one from Karen Fewell at Digital Blonde is set to be no exception. Karen’s slides, on marketing hospitality experiences […]
28 October 2020
Kate Nicholls awarded honorary fellowship
Kate Nicholls, CEO of UKHospitality, has been awarded honorary fellowship of the Institute. Kate has been widely applauded for the way in which she has campaigned tirelessly both with Government […]
24 October 2020
Behind the scenes of the Mentor Me scheme with inspiring mentor, Kelly Staunton MIH
Kelly Staunton MIH has already achieved a great deal in her career. She was the winner of the London Aspiring Managers Award in 2019 after impressing the expert panel of […]
22 October 2020
How Maryculter House have been adapting to the changes in Scottish regulations
On a recent IoH Coffee and Conversation, Peter Walker FIH shared some of his ideas for adapting the way things worked at Maryculter House following the changes in Scottish regulations. […]
20 October 2020
Spotlight on Robert Richardson FIH
We caught up with our new Vice-Chair Robert Richardson FIH to find out about his new role at The Cave Hotel & Golf Resort. You recently had an exciting career […]
7 September 2020
Picking up the Pieces
We spoke to Dr Hilary Cooke FIH about her upcoming two part webinar: Picking up the Pieces and her book of the same title. What is Picking up the Pieces about? […]
19 August 2020
New Management Guide – Health Security in Hospitality
We are delighted to share with you, the publication of another brand new Management Guide for our Members. Health Security in Hospitality was written for us by our Business Partners […]
19 August 2020
Spotlight on James McComas FIH
We shine our spotlight on one of our Fellows; James McComas FIH, General Manager of Champneys Eastwell Manor. Tell us more about your current role and workplace Eastwell Manor is […]
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