The Institute of Hospitality (IoH), has launched its prestigious UK Restaurant Manager of the Year (RMOY) competition and is calling all front-of-house managers to apply before the closing date on […]
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In our second spotlight on IoH members who have won Acorn Awards, we talk to Chair of our Sussex Branch, Rachael Stevens MIH. Tell us a little more about yourself […]
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We recently shone our IoH spotlight on Paul Harnedy FIH, Chief Operating Officer at Amaris Hospitality, who are part of our Company Sponsored Membership (CSM) to talk hospitality, awards, career highlights […]
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Industry experts reveal how to recruit, retain and train staff for those struggling, as we look at reports of restaurant owners working 100+ hour weeks and negative impact on mental […]
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To celebrate the long awaited reopening of hotels in the UK on May 17 (and of course further easing of lockdown), we spoke to two GMs about how they’ve been […]
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IoH Member Sara Ballinger, Co-Founder & Principal Consultant at Blooming Talent, talks to us on how important leadership is when managing a successful business. You are the GM of a […]
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Leading in a Culture of Change The new edition of the best-selling guide for powerful, morally-grounded change leadership in any organisation. Change is an inevitable, essential part of the modern […]
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We spoke to George Kane, General Manager of the Petwood Hotel Lincolnshire to find out some of the history of this 116 year old hotel Tell us about your current […]
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Whitepaper | Ready for reopening Flow Learning conducted a survey to understand the areas that operators were most concerned about relating to the onboarding and recruitment of talent after the […]
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Is the annual appraisal dead? asks Flow Training in this newly published white paper. “The appraisal is dead. Long live the catchup.” This was the title of a recent article […]
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As we move on into 2021 – at the strangest of all times – it is good to reflect on our achievements over the last year – there will have […]
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Moving forward from a crisis can seem daunting but in terms of recovering your reputation the key is to talk. Content might be king but engagement is queen. Lorraine Bryant, […]
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