Member spotlight | Paul Harnedy FIH
We recently shone our IoH spotlight on Paul Harnedy [...]
Restaurant owners report working 100+ hour weeks due to staff shortages
Industry experts reveal how to recruit, retain and train [...]
Two GMs, one set of questions! A May 17 spotlight special – Part one
To celebrate the long awaited reopening of hotels in [...]
What is leadership?
IoH Member Sara Ballinger, Co-Founder & Principal Consultant at [...]
Book of the month – May
Leading in a Culture of Change The new edition [...]
Two world wars and a pandemic… How the Petwood Hotel is part of history
We spoke to George Kane, General Manager of the [...]
How the biggest hospitality brands are tackling recruitment ahead of reopening
Whitepaper | Ready for reopening Flow Learning conducted a [...]
A new white paper on appraisals by Flow Training
Is the annual appraisal dead? asks Flow Training in [...]
Time for your annual check up of knowledge, skills and competencies
As we move on into 2021 – at the [...]
Communicating effectively with customers during the Covid pandemic
Moving forward from a crisis can seem daunting but [...]