Getting feedback from your team members is just as important as getting it from your guests, says Adam Rowledge FIH Guest feedback is everywhere. You can’t escape it. From TripAdvisor […]
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Cultivating the Hospitality Mind is a new book by Leon Van Achterberg, senior professional training tutor and senior teaching fellow at the School of Hospitality and Tourism Management, University of […]
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The third phase of a UK Government-funded energy efficiency trial is underway. A new web tool is providing businesses with context and comparative feedback on their energy use across the […]
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The Institute is delighted to announce its endorsement of 20 new programmes delivered by Flow Hospitality Training. Flow is an established e-learning provider delivering a range of online interactive modules […]
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Earlier this year, a new hotel, Flyzoo, opened its doors in the Chinese city of Hangzhou. With guests verified by facial recognition technology and robots pouring drinks at the bar, […]
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The Institute of Hospitality is proud to partner with STR to launch the first ever Europe Student Market Study Competition. The launch follows a successful US edition of the competition […]
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Entries are now open for the 2019 Institute of Hospitality Awards. The Awards celebrate the very best in people development and reward those organisations that are using creative and inspiring […]
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Your latest issue of HQ Magazine is arriving shortly. Here is a quick preview of what’s inside this edition – a wealth of positive examples of professional development and excellence […]
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Providing employment and support to a person with visible or hidden disabilities is often easier and more rewarding than businesses might think. Ben Walker MIH reports More than seven and […]
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Hotel ICON is the home of the Institute of Hospitality Hong Kong Branch. The hotel’s general manager Richard Hatter FIH is also the chair of our Hong Kong Branch. Quite […]
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White Paper: The Future of Hospitality Management Education – a CHME and Institute of Hospitality Funded Project The Council for Hospitality Management Education (CHME), in association with the Institute of Hospitality, […]
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We caught up with Saffron Stone AIH, who joined the Institute last year. Saffron is on the graduate management programme at PPHE, who have sponsored Institute of Hospitality membership for […]
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