Business Partner News | ‘Shaping Tomorrow’ theme for Independent Hotel Show
The Independent Hotel Show, in partnership with James Hallam Insurance Brokers, has announced ‘Shaping Tomorrow’ as the theme of its 2026 edition, taking place at Olympia London on 5–6 October. […]
4 September 2026
Business Partner News | Independent Hotel Show unveils future-focused programme for boutique hoteliers
Our business partner, Independent Hotel Show, in partnership with James Hallam Insurance Brokers, has unveiled its 2026 seminar programme, bringing together leading hoteliers and experts from across hospitality, design, technology, […]
26 August 2026
I’m In Podcast Episode 60 | The Evolution of the Head of Technology Role
Episode 60 of our monthly podcast, sponsored by Leonardo Hotels UK & Ireland, is now available to our members on our website. Twenty years ago, the person responsible for technology in […]
24 June 2026
Business Partner News | Flae Robotics
BE-A AI receptionist supports hotels in streamlining guest communications amid staffing pressures. As guest expectations for rapid responses continue to grow, many hotels are exploring new ways to manage increasing […]
17 June 2026
Business Partner News | FPG
Business Partner, Frontline Performance Group (FPG), has produced a Hotel Upsell Playbook to help empower frontline teams to drive Total Revenue Per Available Room (TRevPAR). As a world leader in driving […]
8 June 2026
New Business Partner Announcement | Net Affinity
We are delighted to welcome our latest Bronze Business Partner, Net Affinity, who provides hotel booking technology that helps hotels increase direct bookings, manage online distribution and drive commercial performance. […]
5 June 2026
Institute launches YouTube Channel
We are delighted to share that we have launched our official YouTube channel, making it easier for hospitality professionals around the world to access a growing library of learning and […]
6 May 2026
UK Government issues AI cyber warning to business leaders
The UK Government has issued an open letter to business leaders warning that advances in artificial intelligence are rapidly increasing the scale and speed of cyber threats facing organisations. The […]
21 April 2026
Frontline Focus | What’s the easiest way to forecast my team’s performance?
Frontline Focus, part of our 2026 Year of Excellence, asks the questions that matter most to people working on the front line of hospitality. For our April Frontline Focus, we […]
19 March 2026
Frontline Focus | What tech tools are reshaping hospitality training right now?
At the beginning of this year, as part of our 2026 Year of Excellence, we launched our new Frontline Focus initiative, asking the questions that matter most to people working […]
19 December 2025
New Business Partner Announcement | Flae Robotics
We are delighted to announce that Flae Robotics, a global robotics and brand engagement company specialising in intelligent service robots for the travel, hospitality and leisure industries, is a new […]
25 July 2024
I’m In Podcast Episode 35 | Planday – Bringing the best of other industries to Hospitality
Episode 35 of our monthly ‘I’m In’ podcast is available for our members to listen to today! Welcome to another episode of ‘I’m in’ where we discuss the most pressing […]
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