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6 May 2019
Adam Rowledge FIH opinion: Feedback is a Gift

Getting feedback from your team members is just as important as getting it from your guests, says Adam Rowledge FIH Guest feedback is everywhere. You can’t escape it. From TripAdvisor […]

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3 May 2019
Flow Hospitality Training: new programmes endorsed

The Institute is delighted to announce its endorsement of 20 new programmes delivered by Flow Hospitality Training. Flow is an established e-learning provider delivering a range of online interactive modules […]

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14 December 2018
Pizzeria’s fears for a no-deal Brexit

A Suffolk-based pizza restaurant’s dedication to its art could mean having to truly go the extra mile if there is a no-deal Brexit. Oakfired at The Royal Oak, based in […]

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30 October 2018
Member spotlight: John M. Kidd FIH

John M. Kidd FIH is the chief executive officer and chief operating officer of Radisson Hospitality Inc. He reflects on his career so far and his current role based in […]

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15 October 2018
Review of the Food Hygiene Rating Scheme (FHRS) Safeguards

The Food Standards Agency (FSA) will shortly be carrying out a review of the FHRS safeguards in England, Northern Ireland and Wales. The review will focus primarily on the appeals […]

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10 October 2018
Allergen labelling: refer to our Management Guide

In light of widely-reported recent tragic events, please refer to our NEW Management Guide Introduction to Food Allergies, Intolerance and Coeliac Disease. The Guide is written by Caroline Benjamin MIH, […]

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26 September 2018
HOSPA receives endorsement recognition

HOSPA Financial Management and Revenue Management programmes receive endorsement by the Institute of Hospitality Two online programmes offered by the Hospitality Professionals Association (HOSPA) have received endorsement for two years. The Financial Management and Revenue […]

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25 September 2018
Institute launches regional professional development workshops

The Institute is hosting a brand-new series of professional development workshops taking place in Croydon, Oxford, Manchester and Plymouth. The one-day and half-day sessions are hosted by experts in their […]

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17 September 2018
Bournemouth University awarded accreditation

Institute of Hospitality accredits five tourism and hospitality management degrees offered at Bournemouth University Programmes submitted by the Department of Tourism and Hospitality in the Faculty of Management at Bournemouth […]

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28 August 2018
Welcome to the ‘no rules’ hotel

Andrew Grahame MIH had an inspired vision for a customer-focused property that he has put into practice at Foxhill Manor in the Cotswolds. There is a new traveller in town […]

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2 August 2018
Is social media telling you everything?

Everyone has an opinion and now it is easier than ever to voice that opinion to the world. But social media may not be the best way to judge business […]

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11 July 2018
Institute of Hospitality achievements 2017-2018

Attendees of the Institute’s Annual General Meeting in June were presented with the infographic which summarises recent Institute activity.  

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