Terrorist attacks on ‘soft targets’ such as restaurants, hotels and resorts in Paris, Mali and the Côte d’Ivoire are a stark reminder to the hospitality industry about the need for […]
26 February 2016
Hospitality Managers: new #IoHWebinar helps you get to grips with forthcoming wage challenges
This operations-focused #IoHWebinar outlines how hospitality managers can prepare for – and reduce the impact of – several forthcoming pay challenges affecting UK businesses. The experts from BusinessHR will discuss […]
17 February 2016
Win customers with top food hygiene ratings
I’ll admit it…I do base my dining decisions on a restaurant’s food hygiene rating in its window. My behaviour as a consumer means the Food Hygiene Rating Scheme (FHRS) in […]
27 January 2016
Keeping hospitality and foodservice staff safe and well
You’ll often hear about our industry’s focus on customer service, but hospitality managers know that a business can’t function without happy, healthy staff. To help managers address one of the […]
13 January 2016
A new BHA report looks at the UK’s Food Service Management (FSM) sector
The British Hospitality Association, the trade association for the UK’s hospitality industry, has produced a 2015 overview of the UK food service management (FSM) sector which highlights insights on current […]
6 January 2016
Hospitality managers can prepare for 2016 by reading up on ACAS’s projected workplace trends
ACAS has just released a new report discussing what it projects will be the trends affecting UK workplaces in 2016. The report identifies issues that impact the running of businesses […]
17 December 2015
Tis the season to prevent violence in licensed and retail premises with a FREE toolkit
The holiday season is supposed to be about goodwill, however, what begins as a fun evening can turn ugly when alcohol is involved. According to the UK’s Alcohol Concern “alcohol […]
9 December 2015
Don’t leave flood resilience to chance: use our new ‘Flood Checklist for Hospitality Managers’
Extreme weather, flooding and even man-made flooding (e.g. burst pipes) are becoming an all-too-common occurrence in locations around the globe. No matter what the cause, these emergencies can wreak havoc […]
30 September 2015
Managing the UK’s forthcoming National Minimum Wage and the introduction of the National Living Wage
There appears to be a storm brewing in the hospitality industry as claims that the increase to the National Minimum Wage (NMW) next month and the introduction of the National […]
7 September 2015
New and aspiring UK hospitality managers: would you like the support of an experienced hospitality professional?
Attention all new and entry-level UK hospitality, leisure and tourism managers and recent hospitality graduates! Would you like one-to-one support with your career development from an experienced hospitality manager? The […]
3 September 2015
Look after the pennies: a new FREE online training to help manage employee pay
Payroll is a key part of the employment relationship and it’s important to comply with applicable laws and employee contracts. Handling staff payroll issues correctly can have a positive effect on […]
27 August 2015
Global tourism data for 2015 – from UNWTO
Reliable statistical data is worth its weight in gold for researchers, academics and business practitioners. If you’re undertaking research, the World Tourism Organization (UNWTO) creates quality reports using data gathered […]
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