I’ll admit it…I do base my dining decisions on a restaurant’s food hygiene rating in its window. My behaviour as a consumer means the Food Hygiene Rating Scheme (FHRS) in […]
Read More You’ll often hear about our industry’s focus on customer service, but hospitality managers know that a business can’t function without happy, healthy staff. To help managers address one of the […]
Read More The British Hospitality Association, the trade association for the UK’s hospitality industry, has produced a 2015 overview of the UK food service management (FSM) sector which highlights insights on current […]
Read More ACAS has just released a new report discussing what it projects will be the trends affecting UK workplaces in 2016. The report identifies issues that impact the running of businesses […]
Read More The holiday season is supposed to be about goodwill, however, what begins as a fun evening can turn ugly when alcohol is involved. According to the UK’s Alcohol Concern “alcohol […]
Read More Extreme weather, flooding and even man-made flooding (e.g. burst pipes) are becoming an all-too-common occurrence in locations around the globe. No matter what the cause, these emergencies can wreak havoc […]
Read More There appears to be a storm brewing in the hospitality industry as claims that the increase to the National Minimum Wage (NMW) next month and the introduction of the National […]
Read More Attention all new and entry-level UK hospitality, leisure and tourism managers and recent hospitality graduates! Would you like one-to-one support with your career development from an experienced hospitality manager? The […]
Read More Payroll is a key part of the employment relationship and it’s important to comply with applicable laws and employee contracts. Handling staff payroll issues correctly can have a positive effect on […]
Read More Reliable statistical data is worth its weight in gold for researchers, academics and business practitioners. If you’re undertaking research, the World Tourism Organization (UNWTO) creates quality reports using data gathered […]
Read More The hospitality industry can be particularly susceptible to outbreaks of the deadly pneumonia, Legionnaires’, and this year has been no exception. A recent outbreak in New York (source: USA Today) […]
Read More There are many ways to work your way to the top in the hospitality industry. People1st, the sector skills council for the industry, estimates there is a growing number of […]
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