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30 June 2016
Drop a dime on food crime with the FSA’s Food Crime Confidential

Do you suspect a business of dishonesty involving food, drink or animal feed? The NEW Food Crime Confidential is a reporting facility where anyone with suspicions about food crime can […]

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22 June 2016
VisitBritain Market Selector tool helps hospitality businesses identify international markets

Does your business know which international markets look the most promising when it comes to attracting customers? VisitBritain’s new interactive tool can help you determine which international markets might find […]

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15 June 2016
Understanding the ‘New Consumerism’

The pending EU Referendum is causing uncertainty for businesses and consumers as they await the outcome of the UK’s EU Referendum on 23rd June 2016 which will determine whether the […]

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7 June 2016
From disruptive to constructive: a £3.2bn opportunity for the hospitality in the #FeedbackEconomy

A new research report from Barclays takes a look at the ‘feedback economy’ and its impact on the hospitality industry. Customer-generated online reviews are increasing and opportunities for significant growth […]

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11 May 2016
Anti-terrorist lessons for hospitality managers

Terrorist attacks on ‘soft targets’ such as restaurants, hotels and resorts in Paris, Mali and the Côte d’Ivoire are a stark reminder to the hospitality industry about the need for […]

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26 February 2016
Hospitality Managers: new #IoHWebinar helps you get to grips with forthcoming wage challenges

This operations-focused #IoHWebinar outlines how hospitality managers can prepare for – and reduce the impact of – several forthcoming pay challenges affecting UK businesses. The experts from BusinessHR will discuss […]

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17 February 2016
Win customers with top food hygiene ratings

I’ll admit it…I do base my dining decisions on a restaurant’s food hygiene rating in its window. My behaviour as a consumer means the Food Hygiene Rating Scheme (FHRS) in […]

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27 January 2016
Keeping hospitality and foodservice staff safe and well

You’ll often hear about our industry’s focus on customer service, but hospitality managers know that a business can’t function without happy, healthy staff. To help managers address one of the […]

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13 January 2016
A new BHA report looks at the UK’s Food Service Management (FSM) sector

The British Hospitality Association, the trade association for the UK’s hospitality industry, has produced a 2015 overview of the UK food service management (FSM) sector which highlights insights on current […]

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6 January 2016
Hospitality managers can prepare for 2016 by reading up on ACAS’s projected workplace trends

ACAS has just released a new report discussing what it projects will be the trends affecting UK workplaces in 2016. The report identifies issues that impact the running of businesses […]

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17 December 2015
Tis the season to prevent violence in licensed and retail premises with a FREE toolkit

The holiday season is supposed to be about goodwill, however, what begins as a fun evening can turn ugly when alcohol is involved. According to the UK’s Alcohol Concern “alcohol […]

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9 December 2015
Don’t leave flood resilience to chance: use our new ‘Flood Checklist for Hospitality Managers’

Extreme weather, flooding and even man-made flooding (e.g. burst pipes) are becoming an all-too-common occurrence in locations around the globe. No matter what the cause, these emergencies can wreak havoc […]

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