We shine our Member Spotlight on Brenda Collin, Managing Director of Preferred Hotels Tell us more about Preferred Hotels and your role there Preferred Hotels & Resorts is the world […]
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We caught up with Daniel Greenock of Strathearn at Gleneagles Hotel, fresh from his win at RMOY 2020! Where are you currently working and what is your role? I am currently […]
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Think you don’t need to know about conflict management? Then we’d beg to differ… Conflict resolution is an essential part of any catering & hospitality manager’s arsenal. From ensuring that […]
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Pete Fullard, CEO of Upskill People writes about the importance of developing people. We’re all in business and we’re all constantly searching for the same thing. Something magical with the […]
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September is a time when many of us are thinking about developing our knowledge as we focus on our careers after the summer. It’s a time when we reflect on […]
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Meet Adam Terpening FIH, Director of Charity at Room to Reward. Adam talks to us about his role at hospitality charity Room to Reward. Tell us about your current role […]
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We are pleased to announce two brand new Professional Development Workshops at The Marylebone Hotel London in February. Getting the Most From Your Team | 3 February 2020Attend this one […]
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Getting feedback from your team members is just as important as getting it from your guests, says Adam Rowledge FIH Guest feedback is everywhere. You can’t escape it. From TripAdvisor […]
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The third phase of a UK Government-funded energy efficiency trial is underway. A new web tool is providing businesses with context and comparative feedback on their energy use across the […]
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Graham Walker FIH, Director at Hospitality Assured shares ten practical strategies for organisations to adopt to enable them to innovate, keep growing and remain profitable if they are to compete […]
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Trisha Bennett FIH, director at Hospitality Assured, explains how engagement, the employee’s commitment to the organisation and their willingness to perform beyond expectations, has become a number one priority for […]
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Earlier this month new Fellows of the Institute of Hospitality celebrated during a wonderful evening at The Savoy. Among our latest intake of Fellows is Philip M. Barnes FIH, Regional […]
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