We caught up with Daniel Greenock of Strathearn at Gleneagles Hotel, fresh from his win at RMOY 2020!
Where are you currently working and what is your role?
I am currently Restaurant Manager of the Strathearn at Gleneagles Hotel, Perthshire, Scotland.
When you were growing up did you always want to work in hospitality?
My mum used to run a local pub/restaurant in the evenings so I used to spend time helping with the odd jobs, polishing glasses and cleaning tables from a young age. I realised after starting my first part-time job in a local café at 14 that I really enjoyed it and seemed to have a knack for it. I was very lucky to find a profession I loved to do and that I was good at from such an early age.
You recently won the Restaurant Manager of the Year competition, why did you decide to enter?
The MD and Hotel Manager here at Gleneagles nominated me for the RMOY competition. I was excited to put my skills and knowledge to the test, meet likeminded professionals and fly the flag for the Scottish service industry.
What was your favourite part of the competition?
I really enjoyed the networking and time spent with other hospitalitarians but the highlight had to be the live tasks on stage. It was very nerve racking but the thrill of performing in front of so many industry professionals was like nothing I’d experienced before.
What did it feel like to hear you were the winner?
I’d had an amazing day that I got so much out of, I was very proud to have given something like this a go and I knew that I’d done everything I could; so to hear I’d won was just the cherry on top.
What advice would you give to restaurant managers considering entering next year?
Although the day seems a bit daunting at first, you soon realise that there is nothing that we don’t do every day as Restaurant Managers. There is no trick questions or nothing designed to trip you up, you just need to showcase you passion, professionalism and experience. Enjoy it!
What do you love most about working in the restaurant sector?
Exceeding our guest’s expectations and being a part of their experience is certainly a highlight but as a leader, the most rewarding part of my role is sharing my experience and knowledge with the next generation of industry professionals and supporting them in their journey and development.
This was the first competition you have entered, how important are events like this for raising the profile of hospitality as a career?
I have seen some amazing coverage and received some very kind messages after the competition, which has revealed how far reaching an event like this is. Service is often an aspect of our trade that is overlooked and an event like this will certainly help showcase this a noble career path and hopefully encourage others to give it a go.
What’s the best piece of advice you would give to someone considering a career in the hospitality industry?
There is no getting away from the unsociable hours that the industry demands, but the rewards in opportunities, career development and travelling the world are endless. My advice would be to find an opportunity/venue/leader that you have a strong emotional connection with because that will drive you to succeed and will feel even more rewarding.