An area often riddled with disappointment for non-drinkers is the non alcoholic options available at catered events – or rather lack thereof. How many conferences or work events have you […]
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Would you commit to ‘Our Hospitality Commitment’ – a proposed code of conduct to show you offer good quality training, work-life balance and support to your staff? Recruiting and retaining […]
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This guide, from the Centre for Ageing Better, sets out five simple actions that employers can take now to improve the way they recruit, support and retain older workers. Nearly […]
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The shortlist for the finalists of the 2019 Institute of Hospitality Awards has been announced. The Awards celebrate the very best in people development and reward those organisations that are using […]
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Getting feedback from your team members is just as important as getting it from your guests, says Adam Rowledge FIH Guest feedback is everywhere. You can’t escape it. From TripAdvisor […]
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The Institute is delighted to announce its endorsement of 20 new programmes delivered by Flow Hospitality Training. Flow is an established e-learning provider delivering a range of online interactive modules […]
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Providing employment and support to a person with visible or hidden disabilities is often easier and more rewarding than businesses might think. Ben Walker MIH reports More than seven and […]
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White Paper: The Future of Hospitality Management Education – a CHME and Institute of Hospitality Funded Project The Council for Hospitality Management Education (CHME), in association with the Institute of Hospitality, […]
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As baby boomers retire and foreign workers leave the UK, it’s never been more vital to attract millennials. But younger workers are disloyal, unproductive, and social misfits, right? The millennial […]
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Umbrella Training and its partner employers are rolling out the London Routemaster Bus again this year for the 3rd time to inspire students in schools in London and Kent about […]
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Cyber criminals operating on the dark web, buying and selling illegally-obtained personal data and other commercially-sensitive information, is now a well-established black market economy. Why should this concern you? Businesses […]
Read More A 17-year-old may be paid significantly less than a 26-year-old for doing the same job. Although legal, Adam Rowledge FIH thinks that age-based pay rates are harmful to our industry […]
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