The AA has announced the winners of its 2026 Hospitality Awards, celebrating the outstanding people, businesses and teams helping to set the standard for excellence across the UK hospitality industry. […]
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The Institute has strengthened its partnership with Hospitality Action by offering its new members the option to donate to the charity as part of its online joining process. The new […]
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The Institute’s CEO Robert Richardson FIH MI, joined hospitality leaders, operators and industry representatives at a round table convened by Rosie Duffield MP in the House of Commons on 2 […]
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The Institute of Hospitality has confirmed endorsement for 17 online video training courses specialising in cleaning and disinfection for housekeeping, laundry, and food and beverage teams offered by Diversey through […]
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The Institute is delighted to welcome UK sustainable commercial laundry provider Oxwash, as a new IoH Business Partner. Supporting businesses across the nation with reliable, high-quality, and sustainable linen and […]
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Rositsa (Rossi) Dicheva is currently nearing the end of her ‘Team leading Level 3 Management’ Apprenticeship via HIT training and can’t wait to see what the future holds. Rossi tells […]
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In our latest spotlight series, we talk to Liz Smith-Mills FIH FBICSc, who had a lifelong career in housekeeping and who shines a light on this vital area. Tell us […]
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Confidence in domestic travel boosted as UK Health Secretary predicts a ‘Great British Summer’ According to a recent study into the state of the hotel industry by the workforce management […]
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This week the industry has been celebrating International Housekeeping Week. We have many members working in this sector and we were glad to catch up with KK Prabakaran MIH, Executive […]
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Jayanti Jayanti, Lecturer in Hospitality Management at the University of West London reports on the welcome back strategies from hotel brands globally. As we welcomed in 2020, many of us […]
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The UK Housekeepers’ Association (UKHA) has launched a new ‘Housekeeping COVID-19 Secure Toolkit’, developed through a strategic partnership with Umbrella Training. The toolkit has been designed to provide an industry-wide […]
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Post Covid-19 will inevitably change the expectations of the customer in relation to service both before and during service interactions. Graham Hardiman FIH, Managing Partner of The Mystery Partnership, considers […]
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