Malcolm Wyse MIH, General Manager at The Bedford Swan Hotel shares how they have appointed in-house ‘Covid-Secure Champions’. Straight off the back of an extremely challenging weekend for myself and […]
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We shine our spotlight on one of our Fellows; James McComas FIH, General Manager of Champneys Eastwell Manor. Tell us more about your current role and workplace Eastwell Manor is […]
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Use the latest in hotel technology to create digital touchpoints for your guests, make them feel safe and comfortable, provide personalised service and implement new hygiene protocols… say our friends […]
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Direction Training Associates offer new Coronavirus Aware module for Hotels, Bars and Restaurants. Coronavirus Aware has been developed by learning specialists Direction Training Associates in response to the needs of hospitality industry […]
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We spoke to our friends at Global Secure Accreditation to find out more. No sooner than we witnessed the dawn of 2020, hotels were confronted with a new and most […]
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The AA has today announced that it is launching a new COVID CONFIDENT assessment scheme to support the hospitality industry in re-establishing and rebuilding consumer confidence as the UK prepares […]
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We spoke to Jason Adams, Managing Director of Rockliffe Hall Five Star Hotel and Golf Resort on their exciting plans for reopening. Tell us more about Rockliffe Hall and the facilities […]
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New global market research from Amadeus in collaboration with the Institute of Hospitality, HSMAI and HOSPA maps a road to recovery for the hospitality sector. According to new research, 79% […]
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Yukari Iguchi FIH, Academic Lead for Hospitality at the University of Derby Online Learning tells us more. At the point of writing this article, we are in an unprecedented time […]
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While countless trips had to be cancelled because of COVID-19, recent consumer surveys show that people will want a chance to make up for those missed travel opportunities after the […]
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People will always remember how you treat them when times are tough. Right now, the hospitality industry is challenged with continuing service with a smile during this pandemic – even […]
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Our friends at SiteMinder have compiled learnings from across the globe so you can have information that offers immediate recommendations for the questions you have today, and practical plans to prepare […]
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