BE-A AI receptionist supports hotels in streamlining guest communications amid staffing pressures. As guest expectations for rapid responses continue to grow, many hotels are exploring new ways to manage increasing […]
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The Institute’s CEO Robert Richardson FIH MI, joined hospitality leaders, operators and industry representatives at a round table convened by Rosie Duffield MP in the House of Commons on 2 […]
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We are delighted to announce that Flae Robotics, a global robotics and brand engagement company specialising in intelligent service robots for the travel, hospitality and leisure industries, is a new […]
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The Institute of Hospitality’s prestigious Restaurant Manager of the Year (RMOY) 2025 competition, sponsored by The Hari London and the Hotel Café Royal has been launched, with applications closing at […]
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We are delighted to announce that Katariina Reissaar MIH, our IoH Youth Council Chair and Joint Regional Secretary for the Institute’s London Region, has been appointed Director of Operations at […]
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The Institute’s Youth Council has delved into the Institute’s free members’ online library to bring an insightful and practical view of one of our incredible books. This month’s review looks […]
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The Institute of Hospitality has confirmed endorsement for the ‘Certificate for Front of House Services in Events’ training course offered by The Clink Events. The Certificate for Front of House […]
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The winner of London Concierge of the Year was delighted to receive Institute of Hospitality membership. Daniel Bethel AIH, was crowned winner at the 16th annual Golden Keys Concierge Awards […]
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Entries for the 2024 Gold Service Scholarship have opened today, with all front-of-house professionals based in the UK and aged 22-28, encouraged to apply before Tuesday 3 October 2023. As well […]
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The winner of London Concierge of the Year will be awarded a one-year membership of the Institute of Hospitality, providing them with access to a comprehensive array of educational resources, […]
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Colchester Institute has won ‘A Passion to Inspire 2023’ after triumphing over fellow finalists Suffolk New College, Cambridge Regional College, West Suffolk College, City College Norwich and New City College […]
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An emotional Christie Hayes, won the coveted Restaurant Manager of the Year 2023 (RMOY) title, sponsored by The Hari last night, at a glittering reception at the Hotel Café Royal, […]
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