The IoH Youth Council has chosen another one of our free IoH Library e-books this month to dive into and review. This month, IoH Youth Council member Harsh Sodhani AIH reviews: […]
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BE-A AI receptionist supports hotels in streamlining guest communications amid staffing pressures. As guest expectations for rapid responses continue to grow, many hotels are exploring new ways to manage increasing […]
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The IoH Youth Council has chosen another one of our free IoH Library e-books this month to dive into and review. This month, IoH Youth Council Vice Chair, Lizzie Grundy […]
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We are delighted to announce that Flae Robotics, a global robotics and brand engagement company specialising in intelligent service robots for the travel, hospitality and leisure industries, is a new […]
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The Institute of Hospitality has confirmed endorsement for service culture and coaching training programmes offered by Doğuş Hospitality and Retail. Doğuş Hospitality and Retail is one of eight major industrial […]
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The Institute’s Youth Council has delved into the Institute’s free members’ online library to bring an insightful and practical view of one of our incredible books. This month’s review looks […]
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World Class Service by Dennis Opstal | RRP: £15.99 We’ve purchased another new book for our members and added it to our IoH library. This month, we’ve chosen a book […]
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Ellie Edwards, a hospitality content specialist at IoH Business Partner Lightspeed, a point-of-sale and e-commerce software provider, looks at how AI can help with food waste reduction, reaching new customers, […]
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The Institute of Hospitality has confirmed endorsement for Service Culture Training offered by Sutton Hotel Collection at their three luxury hotels in Windsor, Bath and Cheltenham. Sutton Hotel Collection is […]
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The Institute of Hospitality has confirmed endorsement for Exceptional Service and Exceptional Leadership programmes offered by Zest for Life, a specialist training and development provider founded by Sally Prescott MIH. […]
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The Gold Service Scholarship – with Patronage from Her Majesty The Queen – not only rewards service excellence, but also celebrates the vital role that service plays in the broad […]
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Service Brilliance programme awarded Institute of Hospitality endorsement. Gosh Service Design explain why you need to invest in great customer service right now. As we celebrated the New Year who […]
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