IoH Youth Council Monthly e-Book Review | Be My Guest
The IoH Youth Council has chosen another one of our free IoH Library e-books this month to dive into and review. This month, IoH Youth Council member Harsh Sodhani AIH reviews: […]
24 June 2026
Business Partner News | Flae Robotics
BE-A AI receptionist supports hotels in streamlining guest communications amid staffing pressures. As guest expectations for rapid responses continue to grow, many hotels are exploring new ways to manage increasing […]
24 June 2026
IoH Youth Council Monthly e-Book Review | How to Run a Great Hotel
The IoH Youth Council has chosen another one of our free IoH Library e-books this month to dive into and review. This month, IoH Youth Council Vice Chair, Lizzie Grundy […]
19 December 2025
New Business Partner Announcement | Flae Robotics
We are delighted to announce that Flae Robotics, a global robotics and brand engagement company specialising in intelligent service robots for the travel, hospitality and leisure industries, is a new […]
18 July 2024
IoH confirms endorsement for Doğuş Hospitality and Retail in Türkiye
The Institute of Hospitality has confirmed endorsement for service culture and coaching training programmes offered by Doğuş Hospitality and Retail. Doğuş Hospitality and Retail is one of eight major industrial […]
15 May 2024
IoH Youth Council Monthly Book Review | Chocolates on the pillow aren’t enough!
The Institute’s Youth Council has delved into the Institute’s free members’ online library to bring an insightful and practical view of one of our incredible books. This month’s review looks […]
1 May 2024
May Book of the Month | World Class Service
World Class Service by Dennis Opstal | RRP: £15.99 We’ve purchased another new book for our members and added it to our IoH library. This month, we’ve chosen a book […]
10 July 2023
Business Partner News | How Artificial Intelligence is transforming the Restaurant Industry
Ellie Edwards, a hospitality content specialist at IoH Business Partner Lightspeed, a point-of-sale and e-commerce software provider, looks at how AI can help with food waste reduction, reaching new customers, […]
3 February 2023
IoH confirms endorsement for Sutton Hotel Collection
The Institute of Hospitality has confirmed endorsement for Service Culture Training offered by Sutton Hotel Collection at their three luxury hotels in Windsor, Bath and Cheltenham. Sutton Hotel Collection is […]
8 September 2022
IoH confirms endorsement for Zest for Life
The Institute of Hospitality has confirmed endorsement for Exceptional Service and Exceptional Leadership programmes offered by Zest for Life, a specialist training and development provider founded by Sally Prescott MIH. […]
7 September 2022
The Gold Service Scholarship Announces 2023 Competition Dates
The Gold Service Scholarship – with Patronage from Her Majesty The Queen – not only rewards service excellence, but also celebrates the vital role that service plays in the broad […]
3 November 2020
Growing profitability through brilliant customer service
Service Brilliance programme awarded Institute of Hospitality endorsement. Gosh Service Design explain why you need to invest in great customer service right now. As we celebrated the New Year who […]
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