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4 February 2019
How to select KPIs to measure your restaurant’s success

At the heart of any successful restaurant operation is a set of regularly tracked metrics, or KPIs. Created in close collaboration with the Institute of Hospitality, Planday’s Restaurant KPI Health […]

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1 February 2019
Take part in short hotel staff accommodation practices survey

Please take part in this very short survey on hotel staff accommodation practices. David Sheen of UK Hospitality writes: “There is an ongoing case with HMRC where the tax authority […]

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22 January 2019
Getting the essentials of revenue management right: an interview with Janel Clark MIH.

The Institute of Hospitality is running a series of professional development workshops across the UK in 2019. One of our speakers is Janel Clark MIH, who brings experience from a […]

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16 January 2019
Spotlight on Shanghai: from glamour to comfort, from bling to value

Healthy food concepts; more casual dining; a shift from glamour to comfort; from bling to value. Alan Hepburn FIH makes some predications for Shanghai’s F&B scene this year. China is […]

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15 January 2019
Village Hotel Club to invest £480m in ambitious UK expansion plans

Village Hotel Club, which currently has 29 hotels across the UK, plans to open five hotels over the next two years, with a further fifteen sites planned by 2026. The hotel […]

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11 January 2019
Institute’s Spotlight on Hospitality 2019 industry report now available

Spotlight on Hospitality 2019 is an annual report published by the Institute of Hospitality containing data and insight into the hospitality industry in the UK and around the world. The […]

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4 January 2019
Outlook for Africa’s hotel market in 2019

Trevor Ward FIH provides expert analysis of the investment and performance outlook for hoteliers across the African continent. Budgeting for next year used to be so simple – inflation was […]

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31 December 2018
What 2019 holds in store for UK hoteliers

2019 looks like being the year of uncertainty, says hotel consultant Melvin Gold FIH, and not just for hoteliers. Some will see uncertainty as opportunity, others as threat, but in […]

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27 December 2018
2018: a rollercoaster ride for UK foodservice

Peter Backman FIH reflects on a unsettling year for UK restaurants while pubs, fast food and take-aways did better. More uncertainty in 2019 could pave the way for new ideas […]

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3 December 2018
Spontaneity, robots and veganism: Millennial trends that are driving tomorrow’s dining economy

20% of UK millennials go out less to restaurants now due to food delivery, shifting £1bn a year to delivery services Over half of millennials (52%) would dine in a […]

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6 November 2018
China today, tomorrow the world

Some of the world’s largest hotel companies are learning, adapting and winning in China, and successful innovations there will soon spread to the rest of the world, says Alan Hepburn […]

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16 October 2018
The elephant in the room: human capital development at AHIF 2018

Can human capital development keep pace with hotel investment in Africa? Earlier this month at the Africa Hotel and Investment Forum (AHIF) in Nairobi, Belinda Nwosu FIH co-hosted a roundtable […]

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