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1 June 2018
A postcard from New Zealand

The New Zealand tourism and hospitality sector is growing fast. But with new visa restrictions in place, operators face similar challenges as their counterparts in the UK. David Green MIH […]

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29 May 2018
The remarkable rise of Starbucks in China

Our man in Shanghai, Alan Hepburn FIH, provides an analysis of Starbucks’ expansion in China, a country with no tradition of coffee-drinking. What lessons are there for other western businesses […]

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29 May 2018
Recruiting for a major new opening

How do you plan and execute a recruitment campaign for a high-profile new hotel business? Directors of people development at the Principal Hotel London, Sean Wheeler MIH and Melanie Price, […]

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18 April 2018
HQ explores the talent pipeline

Your latest issue of HQ (second quarter 2018 issue 48) is landing on UK doormats this week. It explores the talent pipeline from a number of perspectives. Where is our […]

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9 March 2018
How restaurants are reacting to Vegetarian Month

March is vegetarian month. Recent news shows that an estimated 29% of evening meals in the UK are vegetarian or vegan. These numbers only seem to be increasing, but just […]

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9 March 2018
35 of UK’s Top 100 restaurant groups now loss-making – up 75% in just a year

Oversaturated market, minimum wage hike put pressure on restaurants Another minimum wage rise just weeks away 35 of the UK’s Top 100 restaurant groups are now loss-making, up 75% from […]

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8 March 2018
Quotas for female managers?

On International Women’s Day (8 March), Serena von der Heyde FIH MI makes the case for affirmative action to achieve greater diversity in the boardrooms of the hospitality industry Like […]

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8 February 2018
Why is the casual dining sector in trouble?

Five years ago, the casual dining sector was booming. Private equity houses were investing large amounts of money into new chains of restaurants which quickly expanded their outlets, for example […]

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23 January 2018
25th Hotel General Managers’ Conference celebrates ‘The Spirit of the Time’

Over 470 hotel professionals gathered at the De Vere Grand Connaught Rooms, London, on 15 and 16 January for the 25th Hotel General Managers’ Conference. The sold-out event, entitled ‘The […]

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20 December 2017
Keep Calm and Control Costs in 2018

The UK has been a country of uncertainty in 2017, fuelled by the drip-drip of 24-hour news. On a macro level it seems that 2018 will see more of the […]

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7 December 2017
One third of hospitality sector unaware of GDPR

A survey[1] conducted by Lolly, the EPoS and payment solution specialist, and The Institute of Hospitality suggests that one third (33 per cent) of the hospitality sector is still unaware […]

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20 November 2017
Bright future for hospitality management graduates, says Institute of Hospitality Student Learning & Development Forum 2017

Hospitality management students from across the UK attending the Institute of Hospitality’s 12th Student Learning & Development Forum gained vital insights into the exciting career paths ahead of them. The […]

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