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21 April 2020
Why Delivering a Customised Guest Experience is More Important Than Ever

Our friends at Amadeus are hosting an Institute of Hospitality webinar on 28 April. We spoke to them about what you can expect from it. It’s an uncertain time to […]

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20 April 2020
Saving money through energy efficiency

We spoke to Krishan Mohindra, an energy consultant for the corporate arm of price comparison company, Love Energy Savings about how energy intensive customers can mitigate the financial impact of […]

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20 April 2020
Take part in the Pathways to Recovery inquiry

The All Party Parliamentary Group for Hospitality and Tourism has launched its urgent inquiry into the measures that businesses in these two vital sectors of the UK’s economy will need […]

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9 April 2020
Clap for hospital caterers

Applauding the unsung heroes of hospitality Peter Ducker FIH, this week emailed Craig Smith, Chairman of the Hospital Caterers Association with a message of support from all of us at the […]

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8 April 2020
National Apprenticeship Service – Pause & Stop : COVID-19

The National Apprenticeship Service has published a video which shows employers how to use “pause & stop” in the apprenticeship service to record a break in learning. This video includes: The new […]

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8 April 2020
15 Ways Procurement and Hospitality Can Work Together to Minimise the Impact of Coronavirus

We spoke to Jon Prete, Marketing Manager at Enhance who gave us some procurement tips for hospitality establishments during the coronavirus crisis. Five things procurement managers are doing now: A […]

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8 April 2020
How to Lean on Your CRM During Tough Times

Here are 3 specific ways your CRM can help you navigate a crisis by personalising communications and demand engagement. 1. Update Guests on Safety & Security Information Effective communications with […]

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6 April 2020
Hospitality Recruitment and Covid-19. How do we maintain the human touch?

There’s no doubt about it. People are the heart of hospitality. As government sanctioned lockdowns temporarily close UK hotels, pubs and restaurants, and social distancing looks to become a part […]

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2 April 2020
Hospitality and leisure businesses may be called upon to support global efforts to tackle the COVID-19 crisis

A range of jurisdictions are considering repurposing sites to be used as hospitals for low-risk patients or to house healthcare staff. If you hold or operate such premises please consider […]

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1 April 2020
Have your say…

Have you experienced the impact of changes imposed by the hotel booking giants? Expedia and Booking.com are under scrutiny by the UK competition regulator over whether consumer-friendly changes to booking conditions due […]

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31 March 2020
Coronavirus: how to help your business come out the other side

Coronavirus has wreaked considerable damage upon the world’s economy, not least the hospitality sector. Gareth Ogden, Partner at haysmacintyre talks to us about how you can help your business recover. […]

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26 March 2020
Furloughed workers: Q&As

Rishi Sunak, the Chancellor, introduced the Job Retention Scheme in order to assist businesses and to protect employee’s wages during the coronavirus pandemic. We talk to Vandana Dass at Davenport […]

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