Looking at the role of AI, how it is used in the hospitality industry and how ChatGPT fits in, are just some of the points covered in the latest edition of our Fellows Broadsheet.
With over 30 years of experience as a member of the IoH, founder of Star Quality Hospitality Consultancy and Amazon best-selling author for her Star Quality Hospitality Books, Monica provides an interesting view of who is really serving us, in a world where hospitality technology continues to develop rapidly.
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