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January 2019

Technology Future-Proofing for Today’s Hospitality Business

22 January, 2019, 3:00 pm - 4:00 pm
Online Webinar Institute of Hospitality, The Counting House, 14 Palmerston Road
Sutton, Surrey SM1 4QL United Kingdom

Peter Moore from Lolly will look into the major barriers when it comes to implementing new technology in today's business hospitality environment. This webinar will cover the findings from joint research conducted by Lolly and the Institute of Hospitality. It will cover aspects including technology investment levels, as well as self serve, [...]

Free - £10 Find out more
February 2019

Food Waste: Target Measure Act – Why, What and How

5 February, 2019, 3:00 pm - 4:00 pm
Online Webinar Institute of Hospitality, The Counting House, 14 Palmerston Road
Sutton, Surrey SM1 4QL United Kingdom

The UK Hospitality and Food Service sector throws away a staggering 1 million tonnes of food waste per year. And with 18 % of the food purchased being thrown away (13% could have been eaten), it is time to accelerate the action on reducing it. WRAP work collaboratively across the sector to [...]

Free - £10 Find out more

Allergens Made Simple, Are You Complying?

26 February, 2019, 3:00 pm - 4:00 pm
Online Webinar Institute of Hospitality, The Counting House, 14 Palmerston Road
Sutton, Surrey SM1 4QL United Kingdom

Many businesses have a food safety policy (SFBB), with maybe one page included for allergens. Caroline will be talking about the importance of a food allergy policy, both internally and adapted for external use. Having a food allergy policy will ensure your staff are aware of all the procedures and processes in [...]

Free - £10 Find out more
March 2019

Wedding Marketing: Don’t Sell the Wedding, Sell the Viewing

12 March, 2019, 3:00 pm - 4:00 pm
Online Webinar Institute of Hospitality, The Counting House, 14 Palmerston Road
Sutton, Surrey SM1 4QL United Kingdom

As featured in his best-selling book, The Direct Method, Adam Hamadache (author & CEO of DHM) shares his complete wedding marketing system. This fully integrated process will show you how to target the right leads, autonomously engage with and nurture them, and importantly, secure that all-important scheduled viewing with the wedding co-ordinator.

Free - £10 Find out more

Leading a High Converting Sales Team

26 March, 2019, 3:00 pm - 4:00 pm
Online Webinar Institute of Hospitality, The Counting House, 14 Palmerston Road
Sutton, Surrey SM1 4QL United Kingdom

What difference would it make to your bottom line if you won more business? More profitable group, conference and event business, in particular. Ciara Feely will share with you key insights she has learned from training hospitality sales teams in the last 5 years and working in the industry for 20 years. [...]

Free - £10 Find out more
April 2019

The Joys of Opening a Luxury Hotel

23 April, 2019, 3:00 pm - 4:00 pm
Online Webinar Institute of Hospitality, The Counting House, 14 Palmerston Road
Sutton, Surrey SM1 4QL United Kingdom

The challenges, joys and pitfalls of opening a new hotel.

Free - £10 Find out more
June 2019

How My Hotel Does 96% of its Bookings Direct

18 June, 2019, 3:00 pm - 4:00 pm
Online Webinar Institute of Hospitality, The Counting House, 14 Palmerston Road
Sutton, Surrey SM1 4QL United Kingdom

Having achieved this huge direct-bookings milestone in his own hotel, author of The Direct Method and CEO of digital agency DHM, Adam Hamadache, shares his unique approach to driving revenue up and commission down.

Free - £10 Find out more
November 2019

Green Side of Hospitality Housekeeping – The Sustainability Advantage

26 November, 2019, 3:00 pm - 4:00 pm
Online Webinar Institute of Hospitality, The Counting House, 14 Palmerston Road
Sutton, Surrey SM1 4QL United Kingdom

Why sustainability is the right thing to do, and why it is important to Executives and their employees from an environmental, personal, career and business perspective.

Free - £10 Find out more
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