The UK Hospitality and Food Service sector throws away a staggering 1 million tonnes of food waste per year. And with 18 % of the food purchased being thrown away (13% could have been eaten), it is time to accelerate the action on reducing it. WRAP work collaboratively across the sector to [...]

Many businesses have a food safety policy (SFBB), with maybe one page included for allergens. Caroline will be talking about the importance of a food allergy policy, both internally and adapted for external use. Having a food allergy policy will ensure your staff are aware of all the procedures and processes in [...]

As featured in his best-selling book, The Direct Method, Adam Hamadache (author & CEO of DHM) shares his complete wedding marketing system. This fully integrated process will show you how to target the right leads, autonomously engage with and nurture them, and importantly, secure that all-important scheduled viewing with the wedding co-ordinator.

What difference would it make to your bottom line if you won more business? More profitable group, conference and event business, in particular. Ciara Feely will share with you key insights she has learned from training hospitality sales teams in the last 5 years and working in the industry for 20 years. [...]

The challenges, joys and pitfalls of opening a new hotel.

Having achieved this huge direct-bookings milestone in his own hotel, author of The Direct Method and CEO of digital agency DHM, Adam Hamadache, shares his unique approach to driving revenue up and commission down.