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Following the launch of DWF Law’s whitepaper 'The future of the hospitality customer journey', found here we are now holding a webinar in January to review any new opportunities or challenges facing the sector and what else organisations within the hospitality sector must take into consideration to reopen and reactivate effectively and [...]
This webinar will provide business owners, General Managers and HR Managers with an understanding of the impact of Brexit on the workforce and the new immigration system - EU nationals - Employer obligations - Sponsor licences - New immigration system
There’s been a reset over the last 12 months on how customers engage with hospitality. Databases have been decimated and consumer behaviour has likely changed forever. There’s an opportunity to re-engage with your customers and to gain new customers. An opportunity to refresh your approach and think about long term customer [...]
2020 was a year rocked by COVID-19. Lockdowns, restrictions and concerns about catching coronavirus have had a real impact on how many people are visiting the places they would unquestionably have spent time in pre-COVID-19. On the ground, many organisations attest to the fact that they’re not as busy as ‘normal’ whether [...]
Operator ‘Sales’ Opportunities in 2021: How to Recover in 2021 and Work Towards Future Regeneration.
Bums on Seats CEO Amber Staynings and Bums on Seats Operations Director Dee Sturgess takes you through a 45-minute workshop on the Top Topics for 2021: • Consumer Behaviours, Trends and Innovation: basing decisions on facts not feelings. • A Realistic look at Strategy Planning for the year ahead: recovery. • Operator [...]