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Artificial Intelligence in Hospitality – Why Chatbots Should be on Every Hotelier’s Radar
Technology moves quickly. And for hoteliers, knowing what advancements will be beneficial, and those that could prove harmful, can be extremely difficult. No solution currently exemplifies this better than chatbots. The use of artificial intelligence has exploded across other industries, with the majority experiencing the benefits of automating low value tasks in [...]
I Ain’t Afraid of No Ghost! Avoid Ghosting and Increase Wedding Show-rounds in 2020
Are you frustrated with sending out replies to couples who enquire only to be ghosted by them? Would you like better engagement from couples and more show round appointments in your diary? Then this webinar will show you the proven methodology on how to "Sell the viewing, not the wedding”.
Digital Decisions: Where to Focus Your Time and Money in 2020
SEO, PPC, Social, CRO....What to prioritise and what to ditch? As digital channels seem to be increasing, it is more important than ever for hospitality businesses to know how their budgets and resources should be split for the best possible outcome. CEO of ward-winning hospitality digital agency DHM, will provide the "do's [...]
Responsible, Ethical and Sustainable Tourism
These days, a business has to think beyond just being "green" to tick the box for operating in an ethical and sustainable way. Whether it is employment practice, recycling or accessibility, Andy Woodward will discuss how all these elements can combine into Quality In Tourism's REST award to show your guests how [...]