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Institute of Hospitality Events

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How to become a black belt negotiator, Tuesday 31st October, 3.00pm

Women in Hospitality: Gender gap research study 2017, Tuesday 7th November, 3.00pm

How to Blend e-Learning with Other Options, Tuesday 14th November, 3.00pm

Untangling Online Reputation with Trivago, Tuesday 5th December, 3.00pm

Immigration and discrimination - planning for 2018 and beyond, Tuesday 12th December, 3.00pm

Passion4Hospitality 2018, 12th March, Novotel London West


How to become a black belt negotiator, Tuesday 31st October, 3.00pm
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How to become a black belt negotiator, Tuesday 31st October, 3.00pm

● Understand how the best negotiators get that all-important emotional buy-in

● Build confidence & presence to present your case with maximum impact

● Work out hidden interests and shift the balance of power in your favour - every time

● Spot the seven most common negotiators' tricks AND COUNTER them

● Stop getting beaten down on price and making unnecessary concessions

● Use win-win negotiation to achieve better relationships
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Women in Hospitality: Gender gap research study 2017, Tuesday 7th November, 3.00pm
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Women in Hospitality: Gender gap research study 2017, Tuesday 7th November, 3.00pm

I was invited to join the Women in Hospitality panel for the Institute of Hospitality recently and wanted to add comments of value. I conducted a survey by approaching women with whom I was connected in hospitality, to: (a) identify what women today see as strengths, weaknesses, opportunities & threats and (b) summarise today's climate.

Ask 100 different women the same question, the answers will be different. I relied upon the goodwill of the lovely ladies in the industry I knew who were frank and honest, for which I’m truly grateful. I'll present my findings to you in this webinar so you can ask any questions.

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How to Blend e-Learning with Other Options, Tuesday 14th November, 3.00pm
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How to Blend e-Learning with Other Options, Tuesday 14th November, 3.00pm
TUCO's strategy to work with the specific needs of their membership to implement e-learning as part of a blend of wider methods of delivering, tracking and analysing knowledge and skills.
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Untangling Online Reputation with Trivago, Tuesday 5th December, 3.00pm
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Untangling Online Reputation with Trivago, Tuesday 5th December, 3.00pm

Your online reputation can make or break your hotel, but how can you keep track of it? And even more importantly, how can you make sure your guests leave a trail of positive feedback in your online channels? Ratings and reviews, your social media presence and activity, loyalty programmes, and every aspect of your communication with your guests all contributes to your online reputation. In this webinar, trivago will give an overview of what your online reputation means, and share tips for managing your hotel's reputation online.

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Immigration and Discrimination – planning for 2018 and beyond, Tuesday 12th December, 3.00pm

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Immigration and Discrimination – planning for 2018 and beyond, Tuesday 12th December, 3.00pm

To review the latest thinking on Brexit and immigration issues as at the end of 2017, and to consider how to fill the potential staff/skill gaps of the future by being a successful equal opportunities employer.

This will include how to properly manage the gender pay gap reporting obligations and what to be aware of from an age discrimination perspective when seeking to attract and retain younger and older workers.
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Passion4Hospitality 2018, 12th March, Novotel London West

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Passion4Hospitality 2018, 12th March, Novotel London West

On 12th March 2018 we will be holding our flagship student event Passion4Hospitality at Novotel London West, 1 Shortlands, Hammersmith, London W6 8DR.
 
We would like to invite you and your students to join us on this exciting day of heated Debating, innovative HOTS Business Games plus a Student and Graduate Careers Forum. New for P4H 2018 is a Hospitality Careers Fair attended by top hospitality employers, make sure you brind your CV and dress to impress.
 
Passion4Hospitality is completely FREE – including lunch and refreshments.
 
Passion4Hospitality is a great opportunity – meet potential employers and find your next industry job.
 
Passion4Hospitality is informative – network and learn with industry professionals.
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