HQ Magazine is the Institute of Hospitality’s exclusive membership publication. Your latest issue is arriving soon. It explores the benefits of being a truly local business.
Showcasing examples from AccorHotels, 25Hours Hotels, Royal Lancaster, London; Hilton Tapestry Collection, and moving between the US, Europe and Sri Lanka, our article reveals that being at the centre of the local community can result in benefits far beyond just extra revenue.
It’s a small world for the Institute of Hospitality’s international membership network, especially when you combine business interests in North Wales and Southern Thailand. Meet Michael Saint Claire MIH and other passionate and dynamic members living and working across the world.
Read new research from the University of Surrey into employee wellbeing and pick up a host of practical tips on how to engage your team in wellbeing activities. These include breathing techniques, on-site health education/fairs; free medical screenings; health coaching; weight loss, stress management and smoking cessation programmes; on-site fitness programmes, facilities and kitchens with healthy food options; health club memberships,
and company competitions.
Read the latest views on allergen management from Jacqui McPeake MIH who not only has first-hand experience of dealing with food allergies as the former catering manager at Manchester Metropolitain University but also as a parent.
Did you know that our red-suited toastmasters have their origins in ancient Greece when the risk of poisoned wine at banquets was much higher than today? We take a closer look into the historical and colourful role of the toastmaster.
All this plus the rise of customer service chatbots, your regular Institute news, opinion and reports from the London Branch Student Learning & Development Forum and the 2019 UK Restaurant Manager of the Year competition.