BE-A AI receptionist supports hotels in streamlining guest communications amid staffing pressures. As guest expectations for rapid responses continue to grow, many hotels are exploring new ways to manage increasing […]
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Frontline Focus, part of our 2026 Year of Excellence, asks the questions that matter most to people working on the front line of hospitality. For our April Frontline Focus, we […]
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At the beginning of this year, as part of our 2026 Year of Excellence, we launched our new Frontline Focus initiative, asking the questions that matter most to people working […]
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We are delighted to announce that Flae Robotics, a global robotics and brand engagement company specialising in intelligent service robots for the travel, hospitality and leisure industries, is a new […]
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The latest Above & Beyond White Paper is published today and captures the insightful live panel discussion on ‘AI: But not as we know it!‘, held at the Above & […]
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The latest report from our IoH Business Partners Zonal working in partnership with CGA, shows the latest consumer attitudes to using technology within hospitality, and how venues can strike the […]
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Ellie Edwards, a hospitality content specialist at IoH Business Partner Lightspeed, a point-of-sale and e-commerce software provider, looks at how AI can help with food waste reduction, reaching new customers, […]
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