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2 March 2020
Spotlight on: Nicola Forshaw FIH – Director of Human Resources, The Landmark London

To celebrate International Women’s Day this coming Sunday, we decided to shine our spotlight on one of our female Fellows, Nicola Forshaw FIH and talk to her about what it’s […]

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16 December 2019
Will you still need me? Why Paul McCartney got it wrong

“Doing the garden, digging the weeds Who could ask for more?” So sung the Beatles back in 1967. Gardening. Mending fuses. Going for rides. This was how the young Paul […]

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31 May 2019
Becoming an Age Friendly Employer

This guide, from the Centre for Ageing Better, sets out five simple actions that employers can take now to improve the way they recruit, support and retain older workers. Nearly […]

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15 February 2019
Dedicated hotelier, school meals legend and accessibility champion, Arnold Fewell FIH dies

Arnold Fewell FIH, managing director of AVF Marketing and accessibility training company, AccessChamp, has died aged 67. After a bravely-fought cancer illness, Arnold passed away in the early hours of […]

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30 January 2019
“Crisis spells opportunity” at Institute of Hospitality Student Forum

Brexit uncertainty means there are plenty of opportunities for UK hospitality management students today. In a buyer’s market, pay rates are up and the recruitment process is a two-way street […]

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21 November 2018
How hoteliers can reward charity volunteers

By anticipating an unsold room every now and then, hoteliers can say ‘thank you’ to some extraordinary charity volunteers, writes Peter Ducker FIH This summer I was delighted to become […]

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19 October 2018
Women in Hospitality: an inspirational Institute event

Our Women in Hospitality event at the Waldorf Hilton this month proved to be inspirational for many attendees. Kamila Sitwell said: “Great event. Women in hospitality are learning from Millennials […]

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1 June 2018
“My chocolate mission to Haiti”

David Greenwood-Haigh FIH, owner and chocolatier at Coeur de Xocolat in Wakefield, Yorkshire, recently returned from Haiti, one of the world’s poorest countries and a small exporter of fine cocoa. […]

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29 May 2018
The remarkable rise of Starbucks in China

Our man in Shanghai, Alan Hepburn FIH, provides an analysis of Starbucks’ expansion in China, a country with no tradition of coffee-drinking. What lessons are there for other western businesses […]

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24 April 2018
Focus groups on female leadership

Are you interested in sharing your thoughts on equality in the workplace? Do you work in tourism, travel, hospitality or events? The University of Greenwich is carrying out research to […]

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18 April 2018
HQ explores the talent pipeline

Your latest issue of HQ (second quarter 2018 issue 48) is landing on UK doormats this week. It explores the talent pipeline from a number of perspectives. Where is our […]

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26 March 2018
Gender balanced management teams make for safer and more engaged employees, Sodexo study finds

  Study of 50,000 Sodexo employees finds teams with gender diversity achieve better results across the board International services company Sodexo has found teams managed by a balanced mix of […]

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