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Hospitality

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21 May 2020
Good security practices are key to becoming COVID secure

The Hotels Sector has proved remarkably resilient in recent years but now faces its most daunting challenge. Having coped with the worst impacts of the financial crisis of 2007/08 by […]

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20 May 2020
What will post-COVID-19 travel look like?

While countless trips had to be cancelled because of COVID-19, recent consumer surveys show that people will want a chance to make up for those missed travel opportunities after the […]

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19 May 2020
Five ways to support mental health during challenging times

To coincide with Mental Health Awareness Week 2020, Lindsey Appleby-Flynn, Mental Health Expert for HIT Training and Connect2Care shares her tips on supporting mental health during lockdown. Our daily lives, work […]

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14 May 2020
Win Guest Loyalty with Your COVID-19 Communication Strategy

People will always remember how you treat them when times are tough. Right now, the hospitality industry is challenged with continuing service with a smile during this pandemic – even […]

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13 May 2020
WSET ramps up digital learning in response to Covid-19

The Wine & Spirit Education Trust (WSET), the world’s largest global provider of wine, spirits and sake qualifications, has announced that it is fast-tracking its investment plans for online delivery […]

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13 May 2020
Why your cleaning staff will be your comeback heroes

Uncertainty may be the ‘new normal’ for the hospitality and catering sector, but one thing employers can be sure of is that post lockdown, the greatest luxury in hospitality will […]

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12 May 2020
Your COVID-19 toolkit: Overcoming Coronavirus with strong measures for today, and readiness for tomorrow

Our friends at SiteMinder have compiled learnings from across the globe so you can have information that offers immediate recommendations for the questions you have today, and practical plans to prepare […]

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11 May 2020
Operating through the lockdown

Richard Lee FIH, General Manager of Hilton Garden Inn London Heathrow Airport reflects on the decision to stay open through lockdown, and shares his experience of the operational changes that […]

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7 May 2020
Managing uncertainty

We talk to Michael Burke from Embrace Resilience about ways to tackle fear and uncertainty We didn’t need COVID-19 to remind us that we live in a highly complex and […]

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7 May 2020
M&T share hotel re-opening plan post Covid-19

Michels & Taylor have launched and shared with the industry their Hotel Re-Opening Plan, in the hope that it will help the sector prepare for when restrictions are relaxed. No […]

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6 May 2020
Stand up and stand out

In today’s employment market, how do potential applicants stand out from the pile of CVs and applications that have been put in front of some of the most sought after […]

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4 May 2020
Supporting you to keep your customers and workforce safe throughout COVID-19

Our friends at HIT Training have published an e-guide on infection control and safe working. HIT Training understand that you’ll be eager to welcome customers back into your venue as […]

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