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14 July 2020
Business considerations post lock-down

We spoke to our friends at Critiquie and asked them for some tips for your business post lock-down. Post lock-down as we return to a “new normal”, ensuring your business […]

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13 July 2020
Spotlight on Venues of Excellence

This week, we shine our spotlight on a new Strategic Partner, Venues of Excellence… And talk to Executive Director Mandy Jennings. You have recently become a Strategic Partner of the Institute. […]

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3 July 2020
Member spotlight – Chloe Goodship MIH of Emmaus

Every now and then we like to shine our spotlight on our Members and find out more about them and what they do. A regular at our weekly IoH Coffee […]

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2 July 2020
Create a contactless guest journey for your hotel using digital touchpoints

Use the latest in hotel technology to create digital touchpoints for your guests, make them feel safe and comfortable, provide personalised service and implement new hygiene protocols… say our friends […]

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2 July 2020
Another brand new e-book for our Members from Amadeus

The second book in the Hospitality Recovery series of e-books from Amadeus: The Hierarchy of Needs, Understanding Motivations of the Future Hotel Employee and Guest is now available to download. […]

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1 July 2020
How to attract and hire seasonal employees

What do retailers, theme parks, shipping companies, and caterers all have in common? They all tend to hire seasonal workers to help with an increase in demand say Planday. From amusement parks […]

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1 July 2020
What you’ll find in your summer issue of HQ Magazine!

HQ Editor Catherine Chetwynd talks to us about some of the articles included in the new HQ Magazine. Webinars and virtual meetings have become the norm since the UK and […]

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30 June 2020
Reopening your restaurant in a post covid world requires rethinking some of the norms from the past.

Ahead of the Institute webinar, Pricing, People and Profit, we spoke to host Debra Adams MIH who looks at some of the financial issues to consider as you prepare to […]

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29 June 2020
Coronavirus Aware module for hospitality industry

Direction Training Associates offer new Coronavirus Aware module for Hotels, Bars and Restaurants. Coronavirus Aware has been developed by learning specialists Direction Training Associates in response to the needs of hospitality industry […]

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29 June 2020
Hotel Industry Welcome Back Strategy Review

Jayanti Jayanti, Lecturer in Hospitality Management at the University of West London reports on the welcome back strategies from hotel brands globally. As we welcomed in 2020, many of us […]

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25 June 2020
New Management Guide – Rebuilding Trust with our Customers and Colleagues

We are delighted to announce the publication of a brand new Management Guide for our Members – Rebuilding Trust with our Customers and Colleagues. To coincide with the Government’s announcement […]

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24 June 2020
Are Your Guests Confident that You are Safe to Re-Open?

We spoke to our friends at Global Secure Accreditation to find out more. No sooner than we witnessed the dawn of 2020, hotels were confronted with a new and most […]

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