Of upselling, delighting guests and hope for the future – The story behind Oaky
We recently sat down with Mattia Zanella, Oaky’s Account Executive for the UK and the company’s representative at the Institute of Hospitality, to learn more about Oaky’s backstory, how they […]
9 February 2021
How hotels can adapt to the ‘summer of the staycation’ in 2021
Confidence in domestic travel boosted as UK Health Secretary predicts a ‘Great British Summer’ According to a recent study into the state of the hotel industry by the workforce management […]
30 January 2021
When this is all over
Hospitality industry leaders talk about what they are looking forward to when Covid-19 starts to wane and responses range from warm and contemplative to practical. Sir Tim Smit Co-Founder of […]
27 January 2021
Hands, face and space; but what about the air we breathe?
New independent research commissioned by phs Group, phs index #2, found that 68% of UK consumers are concerned about catching Covid-19 when in an indoor environment. This suggests there is […]
27 January 2021
Why are travellers now booking further ahead, and how can you use this data to attract demand?
Amadeus share their findings with us… Despite a gloomy start to 2021, with the return of lockdowns across the UK, Ireland and beyond, there is some activity, and a reason […]
21 January 2021
Cross sector insight : working in a wildlife park during a pandemic
Mike McAuley FIH shares insight from his role as Operations Manager at Aspinall Foundation, responsible for two wild animal parks in Kent. Discover how the organisation has been impacted by […]
19 January 2021
2020 Catapulted Hospitality Closer to the Digital World
It’s Lolly’s mission is to take state of the art technology and make it accessible and productive for the hospitality space. Peter Moore, CEO of Lolly shares his thoughts on […]
11 January 2021
What to expect inside the next issue of HQ Magazine
HQ Editor Catherine Chetwynd talks to us about some of the articles included in the new HQ Magazine. Once again, this issue reflects the astonishing positivity and versatility shown by […]
7 January 2021
The top 10 IoH webinars of 2020
Ones to watch… our most popular webinars of 2020! During 2020 we delivered a record 57 webinars as part of our commitment to keeping our members best informed. Having received […]
6 January 2021
White paper – Harnessing the power of data in the Covid-hit hospitality sector
Our friends at Zonal have published a white paper for us to share with you. COVID-19 has decimated the hospitality industry. According to the most recent figures from the Office […]
5 January 2021
Meet Ralph Kley FIH
In our first interview of 2021, we shine our spotlight on long term Member Ralph Kley FIH Tell us about your career in hospitality. My career in hospitality ranged from […]
21 December 2020
Thank you to all our Members
A big thank you to all of you who attended our webinars. As we head towards the Christmas break and approach the (welcome) end to 2020, the team at IoH […]
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