How far have we come and what’s on the horizon? Our friends at Amadeus share their findings. As different parts of the U.K. and Ireland grapple with varied levels of […]
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As luxury brands develop increasingly sophisticated online sales platforms, how does the luxury boutique remain relevant? Luxury watchmaker Officine Panerai believes that delivering “hospitality standard” customer service will enable its […]
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How employers in the hospitality industry can manage staff wellbeing during the pandemic 2020 has been one of the toughest years ever for the hospitality industry. Not just financially, but […]
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As temperatures drop, bookings in key cities begin to rise. With COVID-19 cases fluctuating globally and continued governmental guideline adjustments, it can be difficult to look on the bright side […]
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We would just like to take this opportunity to say thank you to our Business Partners for supporting us during the past few months and for sharing their knowledge and […]
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Hospitality business owners in the UK are once again facing a period of uncertainty, following the government’s announcement to introduce a 10pm curfew for pubs, bars and restaurants this week. […]
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We are delighted to share with you, the publication of another brand new Management Guide for our Members. Health Security in Hospitality was written for us by our Business Partners […]
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The responsibilities and expected skillsets of hospitality leaders is rapidly changing. The new leadership career path is commercial, not operational. The must-have mindset is entrepreneurial. And in an industry that’s […]
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We were very excited to hear the news from our Business Partner It’s Lolly recently, announcing the integration of their POS system with Uber Eats. With restaurants, cafeterias and bars […]
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How many results do you think there would be if you searched for the phrase “communication books for managers”? You may think hundreds, maybe even a thousand, but it is over 3,000. That’s […]
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We are very pleased to announce the publication of a brand new Management Guide. While all sectors of the world’s economy are affected by the coronavirus outbreak, as you all […]
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Bums On Seats, the UK’s largest outsource sales agency for the hospitality industry, has partnered with hospitality charity Only A Pavement Away to raise vital funds for its members. To […]
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