There are some diverse and exciting ways you can increase your margins and bring a smile to your face. If guests are the fruit you harvest, you can put all […]
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In the past year, the focus on cleanliness has increased even further. We spoke to Brian Wilkinson, Head of HoReCa at phs Group on how they help hospitality businesses to […]
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Businesses need to prepare for customers to come back, and it shouldn’t stop there. Thought needs to be given on how to retain your customers. By engaging with customers and […]
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We are pleased to announce the publication of a new report highlighting technology’s key role in enriching the guest experience and boosting revenue and profits after lockdown. The report has […]
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It’s National Tea Day today so we asked Greg Harvey, Out of Home Sales Controller at Yorkshire Tea, to tell us all about what goes into the UK’s number one […]
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As the hospitality sector is opening up again, hoteliers are looking forward to getting back to what they do best – looking after guests. So how will things change and […]
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With the UK’s pubs, bars, restaurants and cafes set to reopen next week for outdoor service, and reports that pubs have been deluged with beer garden bookings, consumer research reveals that over […]
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With the promise of on-premises services opening up very shortly, we’re putting the Spotlight on Lolly, one of our Business Partners, who are working with venues to offer an integrated, […]
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Our friends at SiteMinder have published a fantastic new e-book exclusively for IoH. Starting with an introduction from James Bishop, Senior Director at SiteMinder and Peter Ducker FIH, the e-book […]
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As part of our series of interviews with Business Partners, we had the pleasure of talking to Taylors of Harrogate to hear about how they work with hospitality businesses. In […]
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Hospitality venues have very little budget at present, so as restrictions are being gradually lifted and people are able to meet in person once more, we asked Chris Gunton, Managing […]
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Preparing for reopening: how to analyse booking behaviour to build strategies At the time of writing, the staged reopening plans across the UK & Ireland were still not public. Despite […]
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