IoH Business Partners Lolly, the hospitality technology specialist, shared two pieces of very exciting news recently.
Lolly has launched its first LollyBot – Fergus, into its digital product portfolio.
The robot waiter, which follows many months of development, has been designed to support a busy hospitality environment, in particular waiting-on staff. The robot, which can operate for a whole evening, can take food from the kitchen to a table in a restaurant, navigating obstacles and people on its journey. It can also interact with customers, and then return to the kitchen. Not only a waiter, Fergus can also clear tables, helping staff focus on delivering an enhanced personal dining experience.
When the robot is not on the job, it will automatically return to its docking station, where it takes approximately three to four hours to fully recharge.
Peter Moore, CEO at Lolly, told us: “We’re always innovating, and finding ways to take state-of-the-art technology and make it accessible, simple and highly agile. The launch of Fergus the new robot waiter is no exception. The LollyBots are intended to support busy waiting-on staff, particularly during these difficult times when it comes to staff recruitment and retention.
“Aside from being an exciting attraction for customers, there is real commercial viability when it comes to investing in LollyBots. Fergus won’t ask for time off, will always show up for work and will do whatever you ask him to. The cost of robotics has also heavily reduced over recent years; the economics are beginning to really work.
Lolly also shared the fantastic news that they were awarded with the Innovation Award for Tech Product of the Year at the Restaurant & Bar Tech Live show last month.
Lolly demonstrated its latest products, which the judges were impressed with – including Fergus the LollyBot and their AI facial recognition system LollyVerify.
Peter Moore said: “It was great to demonstrate the new Lolly products to the RBTL judges, and we are thrilled to have won the award. Innovation is at the very heart of what we do. We are constantly working closely alongside our diverse client base, developing the perfect portfolio to meet market demand and support hospitality providers as their needs, and those of the industry, evolve.
“The LollyVerify and LollyBot robot waiter were well received at the show, confirming our movement towards underpinning our product portfolio with AI-based tools.”
We’d like to take this opportunity to congratulate Lolly on a well deserved win!