Webinar – Planning for Hospitality recovery: is trust the new loyalty?

A joint webinar together with our friends at Amadeus and HOSPA.

As we begin to understand what the post-COVID world looks like, one thing is for certain: the needs of future travellers have changed. Health and safety will be top of mind when it comes to booking accommodation, and procedures to ease these concerns will ultimately make or break a guest’s experience.

Amadeus, HOSPA and the Institute of Hospitality have partnered together to launch a two-part Operations eBook to share best practices that hotels should consider as they prepare to welcome guests again.

Join our webinar on Wednesday 24 June at 10:00 am GMT+1, to hear from Duncan Osborn, Regional Vice President for the UK & Ireland, Hospitality at Amadeus, Peter Ducker FIH, Chief Executive of the Institute of Hospitality and Jane Pendlebury, CEO of HOSPA. Together they will cover:   

• Key takeaways your hotel can implement to reassure guests from arrival to departure
• Insight from Jane and Peter into what changes they’re seeing in the industry and feedback they are receiving from members
• Extended Q&A. Take advantage of the combined knowledge of our speakers to ask those burning questions you have about the future of health and safety in the Hospitality industry!

Register to attend this webinar

Read more about the Amadeus e-book; Planning for Hospitality Recovery