This month, Phil Street sat down with Eugenio Pirri FIH, Matthew Burbidge-Airs MIH and Lauren Sargent AIH to take on a million pound question: How do you build a world-class people team in hospitality?
Whether you’re an industry veteran or just getting started, this episode is a masterclass on creating exceptional people teams that not only align with business goals but also foster sustainable success, innovation, and adaptability in the ever-evolving hospitality sector.
In this episode, we discuss:
Why our Guests said, “I’m In!”:-
Eugenio Pirri FIH
Eugenio draws strength from his passion for people and culture, believing in the IoH’s role in elevating standards, inspiring young talent, and representing the hospitality industry on key platforms.
Matthew Burbidge-Airs MIH
Matthew, an advocate for the opportunities hospitality offers, especially its unique travel element, sees the IoH as a hub for sharing ideas and building strong professional networks.
Lauren Sargent AIH
Lauren is proud of IoH’s events, networking tools, and, most meaningfully, its influence on those early in their hospitality careers. She also celebrates the proud moment of her company, Leonardo Hotels, winning the “Equity, Diversity and Inclusion Employer of the Year” award in 2024.
If you have any feedback about the show or would like to be a future guest, please contact Phil Street at phil.street@instituteofhospitality.org
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