If you’d like to be at the forefront of a new trend developing in the hospitality industry, then try the Institute’s new management guide, Making Drinking Water Part of Your […]
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The two winners of the 2014 Young Guns competition were recently announced in London. Young Guns is open to students studying hospitality degrees or degrees with hospitality-focused modules, with work […]
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Each year the British hotel industry and related sectors look forward to the release of Hotel Britain, BDO’s annual report showing how UK hotels are performing. Formerly published by PKF […]
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Issues don’t get much hotter than the upcoming Scottish referendum on independence from the United Kingdom. In the autumn of 2013, the Institute’s Scotland Branch held a well-attended debate between […]
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Food and books: two of my favourite things. In the not-so-distant past, food and drink consumption in libraries was taboo. Librarians were seen as fierce and uncompromising when they forced […]
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A new report by the World Travel & Tourism Council (WTTC), a global authority on the social and economic impact of Travel & Tourism, gives the sector high marks for […]
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Most hospitality businesses are aware of the new food labelling regulations that come into effect on 13th December 2014 across Europe. For the first time, caterers will be required to […]
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The hospitality industry has grappled with the issue of unfilled vacancies for years. Despite the recent global recession, the industry is standing on what David Fairhurst, chief people officer at […]
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According to a recent blog by Peter Ducker, the Institute of Hospitality’s Chief Executive, the GDS – or computerised–reservations systems (they included Sabre, Amadeus, Galileo and Worldspan) that were originally […]
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Cookery students: if you think you have a knack for vibrant Asian cookery, then you’ll want to enter Zest Quest Asia. Chef Cyrus Todiwala OBE FIH has just launched Zest […]
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It’s the question on every hospitality manager’s lips: “How do I create brilliant customer service?” To find out, the Institute hosted industry expert Sarah Gilbertson from Result Coach Ltd at […]
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