HR resources and support for members

Human Resources make up a large part of every hospitality business's operations. Institute members have access to a range of free, customisable HR resources for download and use in their own businesses.

Business HR Solution's HR Knowledge Base helps members manage staff and people issues quickly, easily and confidentially at any time of the day or night - saving time and money.

Knowledge Base portal - a members only service

The HR support obtained via this portal includes articles of guidance related to all employment matters, designed to advise you how to operate in a legally compliant (UK) way; with related materials such as template letters, forms, employment contracts and policies. After an initial member registration, members have FREE access to:

  • Customisable letters, forms, employment contracts/policies/handbook
  • Guidance to help employers with the complete employment cycle
  • Recordings of webinars to watch at a convenient time
  • A survey that questions how you employ people, resulting in an individual,bespoke compliance report
  • Monthly HR newsletter covering legislation andbusinesshrhelpline
  • Hot topics.

To register for portal access:

For first time use only on the HR Knowledge Base:

http://www.hrsolutions-uk.com/registrations/-complete the details and you will be sent an email explaining how you can set up your own password.

To login with email and password created:

Once you have created your password you can access the Business HR Solutions portal:


HR Helpline:

For help with more complex employment matters,Institutemembers can purchase time in blocks of one hour to access the legally-compliant and insured Helpline. Institute Fellows (FIH) and Members (MIH) get a FREE* annual Helpline call as part of their member benefits to test this valuable add-on service.

Helpline opening hours: Monday to Friday 9am - 5.30pm (GMT)

call on 0333 247 2004 or email to:  help@hrsolutions-uk.com

Call or email to use your one free call, or if this has been used, contact us to request further time to be purchased by invoice.