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Hospitality Quarterly Magazine First Quarter 2018

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Hospitality Assured is the quality standard created by the Institute of Hospitality specifically for customer facing businesses. We enable businesses to reach and exceed their full potential by following world class processes, customer service standards and employee engagement. 

Great service doesn’t happen by accident. Find out more.


Welcome to the Institute of Hospitality

We are the international hospitality professional membership body for managers and aspiring managers who work and study in the hospitality, leisure and tourism industries.

Established in 1938, we help more than 10,000 hospitality professionals in 100 countries grow their knowledge, professional profile and expertise by offering a wide range of high quality membership services.

These include targeted and regular industry networking events, hospitality qualifications and extensive online quality resources such as free management guides, HQ magazine, webinars, ebooks and ejournals.

Our vision is to provide international hospitality professionals with the highest professional standards of management and education in the hospitality, leisure and tourism sectors and help them become the best and most sought after managers within the industry.

Our mission is to support and help our members achieve their highest potential within the industry through professional recognition, membership status, education and continued professional and personal development.

Join the Institute today

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Latest news

Institute of Hospitality partners with The Confederation of Tourism and Hospitality

Kieran McLoughlin named UK Restaurant Manager of the Year

Job vacancy with the Institute: Professional Development Executive

One third of hospitality businesses still unaware of GDPR, survey suggests

Northern Ireland 23rd Awards For Professionalism Now Open For Entries

Level 2 Award in Professional Cookery in Health and Social Care

Advertisement - Institute Requires Multiple Choice Question Writers

Institute New Management Standards Now Published

Institute Endorses Training Programmes for the Homeless

Hospitality-specific GDPR guidance from Pitmans Law

Institute acquires Academy of Food & Wine Service and Hospitality & Leisure Manpower

Institute of Hospitality Membership


Join the professional body for hospitality managers and aspiring managers. Membership is essential for your professional development and will keep you well informed and well connected, ensuring career success.

Members receive a range of outstanding benefits and lifelong career support.

Join the Institute today


Hospitality Management Qualifications


As an awarding body, the Institute offers a unique set of industry-leading management qualifications.

From Business Management to Human Resources Management, Marketing and Sales, Finance and many more.

Read more information about our qualifications


Complimentary Benefits for Hospitality Students


Studying a hospitality qualification or degree?

We offer FREE student member benefits to help you in your studies and career development.

Join the Institute       

The Institute's Knowledge Centre


An extensive and bespoke collection of e-resources on hospitality, leisure and tourism, business management and career planning.

Members have complimentary access to all our e-resources including e-books, e-journal articles, and audio books!

Access the Knowledge Centre now.


Accreditation and Endorsement


The Institute of Hospitality offers two recognition services to providers of quality professional development programmes and products.               

Read more information.     

Business Partners & Academic Partners