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Driving Loyalty and Preference Through Service

20 April, 2021, 3:00 pm - 20 April, 2021, 4:00 pm

Insight from the Returning Customer

20 April, 2021, 4:00 pm - 20 April, 2021, 5:00 pm

IoH Midlands Branch | AGM 2021

20 April, 2021, 5:00 pm - 20 April, 2021, 6:00 pm

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The Institute’s Management Standards provide a valuable reference tool and checklist to enable individuals and organisations to achieve success and professionalism in their hospitality management career. The Management Standards are essential for:

“Career progression is not only essential for the good health of every organisation but also a key reason why people choose a career path in the first place. Our new Management Standards clearly define routes into and upwards in the many different areas of our great industry…”

Peter Ducker FIH
Chief Executive

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