The Five-Star Reception Services programme offered by The Fit Guide has been endorsed by the Institute of Hospitality since March 2026.
“As the fitness industry’s first hospitality-focused training course, endorsement from the Institute of Hospitality gives our Five-Star Reception Services programme real weight. It reinforces our ambition to upskill reception teams and help elevate front-of-house service to the same high standard as the workout experience itself.”
Matthew Lavender and Jack Thomas
Co-founders
The Fit Guide
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