May Book of the Month | Fresh Customer Service: Treat the Employee As No. 1 and have Customers for Life
This month’s book of the month is called ‘Fresh Customer Service: Treat the Employee As No. 1 and the Customer As No. 2 and You Will Get Customers for Life.’ […]
28 April 2025
IoH Youth Council Monthly Book Review | ‘Leadership That Gets Results’
The IoH Youth Council has chosen another one of our free IoH Library e-books this month to dive into and review. IoH Youth Council member, Rizwan Khan MIH, reviews one […]
24 April 2025
I’m In Podcast Episode 44 | CEO Collaboration
Episode 44 of our monthly I’m In podcast, sponsored by Leonardo Hotels is called ‘CEO Collaboration: Why Working Together is the Key to Hospitality’s Future’ and is available for our […]
17 April 2025
Navigating Economic Challenges White Paper published
Our latest CPD white paper, ‘Navigating Economic Challenges,’ sponsored by CHME and based on the round table discussion held at Newcastle Airport Aspire Lounge, UK, has been released today and […]
17 April 2025
I’m In Podcast Episode Special | HTMi Around the World
A special episode of our ‘I’m In’ podcast, sponsored by Leonardo Hotels in partnership with HTMi has dropped! Hands Across the Water: Opportunities and Challenges for International Students In this […]
4 April 2025
White Paper | Creating opportunities for those with disabilities
A brand new White Paper has been published today. ‘Creating opportunities for those with disabilities‘ is the outcome of a round table discussion which took place at Passion4Hospitality, in London. […]
1 April 2025
April Book of the Month | The Spirit of Hospitality: How to add the missing ingredients your business needs
This month’s newly purchased book of the month is called The Spirit of Hospitality: How to add the missing ingredients your business needs. The Spirit of Hospitality by Larry Stuart, […]
28 March 2025
IoH Youth Council Monthly Book Review | Burning Bright to Heal Burnout, Anxiety and Stress
The IoH Youth Council has chosen another one of our free IoH Library e-books this month to dive into and review. IoH Youth Council member, Sofia Mayr AIH reviews Burning […]
27 March 2025
I’m In Podcast Episode 43 | Women in 2025
Episode 43 of our monthly ‘I’m In’ podcast, sponsored by Leonardo Hotels is available for our members to listen to today! March marks International Women’s Day, and what better time […]
24 March 2025
Tips, Tronc and Gratuities: How to navigate the new legislation’ white paper published
The Institute’s White Paper on ‘Tips, Tronc and Gratuities: How to navigate the new legislation’ has been published today. The paper shares the knowledge and insights captured during a panel […]
5 March 2025
White Paper | How can Scottish hospitality attract a skilled and committed labour force?
A brand new White Paper has been published today. ‘How can Scottish hospitality attract a skilled and committed labour force?‘ was the outcome of a round table discussion in Edinburgh, […]
4 March 2025
IoH Broadsheet | Marketing for when the going gets tough
‘Marketing for when the going gets tough’ written by the Institute’s Kim Bailey MIH, has been published exclusively for members from today. In our all new IoH Broadsheet, now written […]
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